Auntie Anne's

Jenny Taylor 

on Google

a week ago

This was my first time at this location and I was looking forward to a pretzel. The energy was sad and depressing. Their tv display was extremely dim and almost black to where you could barely see the menu. I asked for a cinnamon sugar pretzel like I usually do and to my surprise they didn’t have any. This was an HOUR before closing. They said they wouldn’t make any more pretzels because it’s “closing time.” As someone who used to close restaurants, I know exactly the process behind it which is why it was frustrating to hear... read more

Gary Blanks 

on Google

2 months ago

Pretzels and customer service was great. I live in the area and have been many times and never had any issues. 

Lynnea Kidder 

on Google

3 months ago

The point of mobile ordering is to not have to wait another 15 minutes to get it. She began making it 2 minutes after promise time. Why is that? Probably because she was more concerned with her conversation on the phone. She was having a good ole' time talking to whoever in her ear and clapping when it was just too funny. But when talking to me, she mumbled. So no idea what she said the entire time. If I had been on the phone she would of probably been more clear. I will give her props though the pretzels she made were good ... read more

Trinity Mathis 

on Google

3 months ago

I work at another store in the outlets so I got Annie Anne’s pretty often for my breaks and I genuinely cannot remember the last time I got fresh or not burnt food. It seems they have a lot of teenagers/young adults working there who don’t bother to make the food good. Today I watched a young woman pull some pretzel dog bites out of the oven, a great majority of them burnt, she threw away a couple of (what i assume was) the most burnt ones and then served me the rest of the burnt ones. It’s just frustrating to consistently g... read more