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Welcome to Auntie Anne's located at 1 Crossgates Mall Rd, Sp K103. Our soft pretzels are made with delicious dough, twisted and baked to a golden brown perfection. A visit with us will satisfy all of your snacking cravings.
1 Crossgates Mall Rd Sp K103, Albany, NY 12203, Albany, NY, 12203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
this is a horrible place to get deliverys from I've been craving food from there so I literally ordered 7 items they didn't have one of my items and decided themselfs to cancel my whole order for one item I work for doordash and I've worked in the industry for years and I know first hand that is not the right way to handle that situation it seems like the workers just didn't want to make my order I am beyond upset about this whole situation
They didn’t start the order placed on DoorDash until I arrived.
As a mother of young adults, I understand that places like a pretzel shop are often run by young people. However, the young lady working here today definitely needs to find a job that is not customer-facing. Her attitude is completely off. She was rude and unapproachable, making the experience quite unpleasant. A friendly and welcoming demeanor is crucial in customer service roles, and unfortunately, that was missing here.
Auntie Anne's has a 3.4 star rating with 73 reviews.
Auntie Anne's is open now. It will close at 8:00 p.m.
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