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Auntie Anne's

4.1

About this business

Welcome to Auntie Anne's located at 11800 W Broad St. Our soft pretzels are made with delicious dough, twisted and baked to a golden brown perfection. A visit with us will satisfy all of your snacking cravings. 

Location details

11800 W Broad St K-3, Richmond, VA 23233, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1122 reviews
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Geraldine Mckinnon's profile image
Geraldine Mckinnon 
on Google
a month ago

The manager was very rude to her customer talking to people with no respect for the business yelling and screaming. The food and drinks was very nasty 

Danielle Bryant's profile image
Danielle Bryant 
on Google
a month ago

associate was rude cursed me out and all i did was ask a question 

LaToya Hood's profile image
LaToya Hood 
on Google
a month ago

***Do Not Spend Your Money Here*** Had The Worst experience of my life in this facility today. After requesting a refund for 2 attempted lemonades that were watery I was told by a Manager that “Im not giving you a refund I gave you 2; those things are $10”. I reiterated you didnt Give me anything i tasted them both 1 sip each and did not like it so I would like a refund. She then proceeded to scream and curse at me in front of my children. She called the owner Chris Morgan who also stated he would have given me a refund if i... read more

Gregory C's profile image
Gregory C 
on Google
2 months ago

A carb lover's dream come true! Great food! 

Caren Onks's profile image
Caren Onks 
on Google
2 months ago

The menu board showed a different price than the register charged. It was about $1 per pretzel difference. When I questioned the girl working there (Lucy S) about the difference she said they probably hadn’t updated the boards and there was nothing she could do about it because her manager wasn’t there. She was extremely rude, entitled, and dismissive. I should be able to trust that the posted price is what I will be charged and I certainly don’t need some 18yr old child’s attitude. 

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Frequently asked questions about Auntie Anne's

How is Auntie Anne's rated?

Auntie Anne's has a 4.1 star rating with 122 reviews. 

When is Auntie Anne's open?

Auntie Anne's is closed now. It will open at 11:00 a.m. 

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