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Audi Wilmington Service Department
- Automotive
- Wilmington, DE
About this business
Location details
1300 N Union St, Wilmington, DE, 19806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My car was scheduled to get 4 new tires, passenger side motor issue AND passenger side airbag warning that keeps beeping when there are no passengers in the seat. We received a letter from Audi saying that it was a manufacturer issue and that it will be rectified. My husband took the car in and showed the letter that we had received from Audi and this absolutely wonderful service representative YELLED saying "well everyone keeps bringing these letters and I don't know what I'm supposed to do with it". What?! Mind you we are ... read more
These people are stupid. I just ran my carfax and these idiots added 5000 miles to my car. reported it as 19820 miles when in fact the car only has 14098. Apparently no one there knows how to read English.
I do not recommend this Audi dealership. The customer service is sub par. My car needed repairs that would take a week. They don’t have any loaners until the end of June. For whatever reason they can’t get me a loaner from another Winner auto group dealer. So not only will I be out of a car for a week, but I will also have to miss work. When I escalated this to a manager it was like talking to a wall . Zero compassion or Empathy. From now on I’ll be going back to Wynnewood Audi.
I had a great experience with the salesperson Zac. This location provides premium treatment as expected in an Audi dealership
Frequently asked questions about Audi Wilmington Service Department
How is Audi Wilmington Service Department rated?
Audi Wilmington Service Department has a 3.6 star rating with 8 reviews.
When is Audi Wilmington Service Department open?
Audi Wilmington Service Department is closed now. It will open at 7:30 a.m.
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