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Audi Van Nuys Service Department
- Automotive
- Sherman Oaks, CA
About this business
Location details
5239 Van Nuys Blvd Ste 100 Sherman Oaks, Sherman Oaks, CA, 91401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Horrible service center. Stay away. Waited over a week to get a call back from an advisor. Still hasn’t called back and now I had to cancel my appointment. It’s a true shame as they are the only Audi service in this area. I would recommend taking the drive to Pasadena or Calabasas service locations. This location has the worst track record for timing and responses. They will promise you the world, and give you absolutely nothing besides weeks delays and ignoring your phone calls. All the advisors here are the same. Stay away... read more
Jordan Aguilar and only Jordan Aguilar is who you should see for service. Best in the business. Request him specifically and do not waste your time with anyone else. I mean it.
You know how I feel about a great customer service experience….its the one thing every employee can control. Fermin in service was exemplary! I can appreciate when I don’t understand something, a person who is PATIENT and thorough with explanations. Not once did he seem bothered or annoyed. He maintained an ultimate level of professionalism as he worked around my vehicle. Kudos Fermin!!!
Frequently asked questions about Audi Van Nuys Service Department
How is Audi Van Nuys Service Department rated?
Audi Van Nuys Service Department has a 4.6 star rating with 647 reviews.
When is Audi Van Nuys Service Department open?
Audi Van Nuys Service Department is closed now. It will open tomorrow at 7:00 a.m.
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