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Audi St. John's
- Automotive
- St. John's, NL
About this business
Location details
575 Kenmount Rd, St. John's, NL, A1B 3P9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Weeks later, no delivery date has been provided. No one wants to answer the question after many visits.This is not what service from a premium brand should look like.
This review is strictly regarding local dealership management and operational oversight at Audi St. John's. The technicians and front desk staff were polite and completed quality technical work. However, management operations failed at basic standards of customer care. My 2016 Audi S5 was at the dealership for 5 weeks for major mechanical repairs. Over this period, communication was poor, and staff provided conflicting statements regarding parts orders and arrival dates. Management refused to offer a loaner vehicle or basic ... read more
67 days. No car. No timeline. No resolution. 51 days just to get a diagnosis. Parts finally ordered. Two weeks later, no delivery date has been provided. This is not what service from a premium brand should look like. I regret choosing Audi in Canada. Full written record kept. Will update once resolved.
Frequently asked questions about Audi St. John's
How is Audi St. John's rated?
Audi St. John's has a 4.5 star rating with 89 reviews.
When is Audi St. John's open?
Audi St. John's is closed now. It will open tomorrow at 9:00 a.m.
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