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Audi Spokane Parts Center
- Automotive
- Spokane Valley, WA
About this business
Location details
10006 E Sprague Ave Suite B, Spokane Valley, WA, 99206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’d like to give a huge shout-out to Michael Condosta, Dawn McAdams, Robert Velazquez, and the entire team at DCH Audi Millburn for the outstanding service they provided during a very stressful situation. My Audi broke down on the New Jersey Turnpike on a rainy Saturday afternoon at the end of the Fourth of July holiday week. I was returning home to Arlington, Virginia, after a vacation in Vermont and found myself stranded more than 200 miles from home. I called DCH Audi Millburn because it was the closest Audi dealership, ... read more
I had a great experience with Audi Natick. Linda provided outstanding customer service from start to finish. She was professional, friendly, and kept me informed throughout the process.
Monday June 1st, I had to schedule a service appointment with loaner for today, Tuesday June 16. Yesterday late afternoon I was in meetings and interrupted by the Millburn Audi service department telling me that no loaner is available. I’m being told the next available loaner is for July 2nd. I do not understand why I am being bumped to the back of the queue. Shouldn’t I be receiving the next loaner car that comes into the shop? If I called Peter Wendel at Paul Miller Audi do you think this is how they treat their customers?
If I could I would leave Zero stars I recently purchased a 2025 Audi Q7 CPO with fewer than 4,000 miles. One reason I chose Audi over BMW was its reputation for customer service. Over the course of this week, I called Audi Hawthorne five separate times trying to schedule a simple service appointment. Each time, I was told someone from the service department would call me back. No one ever did. I was transferred, placed on hold, disconnected, and repeatedly assured that I would receive a return call. Despite speaking with... read more
Appreciated the opportunity of reviewing my new Q5 options with Akeem White today who was patient, thorough and an absolutely wealth of knowledge regarding the navigation and features of my new vehicle. He is a real asset to the dealership and a real pleasure to work with.
Wasted an hour of my time when I had this dealership give me an offer to buy my wife’s Audi Q3 that had miles and in excellent condition inside and out. This car was originally purchased here. After waiting forever I was finally given a written offer of 10K even! Couple days later took it to Carvana just up the road from Audi and sold the Q3 for 14,600$. I will never do business with Audi of south Austin not only because of the low ball offer but because of their attitude!!
Since I’ve purchased my Audi I have experienced persistent and recurring failures with the Audi MMI system that have never been permanently resolved. Despite numerous visits to this dealership, repeated repair attempts, and multiple escalations, the core issue remains unresolved nearly five years later. The issue:The MMI system repeatedly malfunctions, with the screen intermittently or completely going black. When this occurs, essential functions such as navigation, media, connectivity, and vehicle settings become unusable. ... read more
I'm having a recurring electronic error with my 2023 A4. Some days the system beeps loudly every 12 seconds on a continuous basis to warn me of the error. I've been to the service department twice without fixing the problem. The last service attempt resulted in a diagnosis of a failed sensor which was supposed to take 7-10 days to arrive. It's been over 3 weeks. I've called service multiple times to check the status of the part, but no one answers the phone and multiple messages have gone unanswered. I also left 2 mess... read more
I am warning potential car buyers to avoid this dealership , they will 100% try and rip you off , they are unprofessional and deceitful . I am an experienced car buyer and not unfamiliar with the tricks and games that dealerships will try and pull but these people are on an entirely different level . They added $2,000 in fees for items I clearly had rejected and refused to remove them . This was a certified 2023 Audi SQ5 and when I looked up the record for service they had not even done an oil change on the car , the manage... read more
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When is Audi Spokane Parts Center open?
Audi Spokane Parts Center is closed now. It will open tomorrow at 9:00 a.m.
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