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2965 E Colorado Blvd, Pasadena, CA, 91107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 4:00 p.m. | |
Sun | Closed |
5 stars! Everything was easy as could be. The car alerted that I was due for a service. The appointment was very easy to set. Everything was explained ahead of time etc. The technician even made a video of the car further explaining what was being serviced & checked. The pick up was a breeze & the price was right.
I’ve had ongoing issues with both my Audi e-tron and the service department at Audi Pasadena, and this last visit was the final straw. My suspension light came on while driving, and the car suddenly started bouncing like it had hydraulics, it felt extremely unsafe. Several error messages appeared all at once, and I barely managed to get home. I called for a tow and had the car taken to Audi Pasadena for inspection. A few days later, they contacted by boyfriend and let him know it was a “computer malfunction.” Honestly, that’... read more
Absolutely Horrible Experience – Avoid This Dealership at All Costs My experience with Audi Pasadena was beyond disappointing — it was an absolute nightmare. I will never purchase another vehicle from this dealership, nor will I ever trust them to service my car again. In fact, the level of disrespect and incompetence I encountered here has completely destroyed my confidence in the Audi brand as a whole. The service department, particularly Cesar, was shockingly unprofessional. His attitude was not only dismissive but downri... read more
Service was great. They were able to get my car in the afternoon before my appointment and got me a loaner vehicle. It did take a month almost for the appointment though, and they don’t seem to get your car charged up while there when requested by text. Still I prefer coming here though. It’s just closer and more convenient to me. Thanks again.
Audi Pasadena Service & Parts Center has a 4.6 star rating with 1,182 reviews.
Audi Pasadena Service & Parts Center is closed now. It will open at 7:30 a.m.
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