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1788 W 2nd Ave, Vancouver, BC, V6J 1H6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Do your own due diligence before trusting anything here. The service department clearly doesn't understand what qualifies a vehicle for CPO certification, and the sales team runs a reliable delay game when you ask for documentation. I reviewed their own internal service records, which documented mould and water damage on a vehicle they are actively selling as Certified Pre-Owned. That is not a grey area. That is a car that should not carry a CPO designation, full stop. If they'll certify that, you have to wonder what else ge... read more
I brought my vehicle in for service at Audi Downtown after being contacted by the dealership to bring my car in for an oil change and informed that the service would be covered. However, upon arrival, I was unexpectedly charged $500 for an oil change, despite having taken time off work specifically for this appointment. During the service, the dealership crashed my vehicle. The incident was significantly downplayed and described to me as “not that bad.” I was also informed that the repairs would be handled privately, and tha... read more
I had a great experience working with Fred from the sales department. He was clear, patient, and genuinely helpful throughout the entire process. He took the time to explain everything in detail and made sure I felt comfortable with my decisions, which I really appreciated.
Resolved: My $2,000 deposit has been refunded. I appreciate their help and responsiveness; it shows that concerns can be addressed and resolved. We have been loyal customers of this dealership for four years with no issues. Everything was great until we decided to cancel a new vehicle before delivery. Despite not taking the car, they refused to return our $2000 deposit. This experience showed a lack of trust, and we will not be doing business with them in the future.
Audi Downtown Vancouver has a 4.2 star rating with 949 reviews.
Audi Downtown Vancouver is closed now. It will open at 9:00 a.m.
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