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Audi Brooklyn Service
- Other
- Brooklyn, NY
About this business
Location details
700 HICKS STREET, 25 Nelson St, Brooklyn, NY, 11231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | 07:00 a.m. to 6:00 p.m. | |
| Sun | 07:00 a.m. to 3:00 p.m. |
My 2018 Audi SQ5 had the recall with the sunroof drains, in which totally drained my car's battery and flooded my trunk with water, including the comfort module. Long story short after having the car towed to the service center, Pritney and the team heard my concerns and I'm appreciated they fixed my car within a working week. I received the car back and so far, no issues. Huge shout out to Pritney and the team for addressing this as fast as they could and I'm very happy with their service. Only thing I would say is Audi cor... read more
I scheduled a service appointment at Audi Brooklyn on January 2 for body work on my 2021 Audi Q3 with Service Consultant Pritney Lemorin and specifically requested a loaner vehicle. The loaner was confirmed at the time of scheduling. On the morning of my February 27 appointment, I received another confirmation email clearly listing “LOANER” as my transportation. I also received a confirmation call that same morning and was not told there would be any issue. Upon arrival, I was informed that I would not receive a loaner becau... read more
I recently worked with Jeanette at this Audi Service facility and she was amazing in communicating with me on updates about my car and making sure I had a loaner vehicle while my 2022 Audi RS5 was been repaired. She was very professional and a pleasure to work with.
They are the best, an excellent team. All the managers, supervisors, customer service, operators, mechanics—everything is super great. Highly recommended!
Overall, Audi Brooklyn is far superior to the Manhattan service center, with less congestion and nicer staff. Four stars because the service staff is nice and they do what they can. My biggest issue with this particular location is that, as with all dealers, they are quite overpriced compared to any number of service shops in Brooklyn, especially given a lack of attention to detail. The first time I went to them, I went for a convertible repair (can only go to the dealer for that), as well as doing just a general check of my... read more
Frequently asked questions about Audi Brooklyn Service
How is Audi Brooklyn Service rated?
Audi Brooklyn Service has a 4.3 star rating with 357 reviews.
When is Audi Brooklyn Service open?
Audi Brooklyn Service is closed now. It will open tomorrow at 7:00 a.m.
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