This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Audi Arlington Service
- Automotive
- Arlington, VA
About this business
Location details
3200 Columbia Pike, Arlington, VA, 22204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I had a very bad experience during my last service visit at Audi of Arlington. I waited almost four hours for a basic oil change. After getting my car back, within just four minutes of driving, the vehicle started making loud noises and suddenly lost speed in the middle of the highway. I took the next exit, parked the car, and immediately called the Audi service department to report the issue. I was told to bring the car back, so I turned around. Upon arrival, I checked underneath the car and discovered that the mechanic had... read more
Great service team at Audi Arlington! They are knowledgeable, and very helpful. The facilities and waiting area are spacious and comfortable with entertainment and snacks while you wait. The estimates are spot on, and the team keeps you informed via text throughout. If you need a ride somewhere they have a shuttle that'll drop you anywhere in the area if you need to leave. I've only had good experiences here with both Chris and recently Luke as well. Highly recommed it!
I currently have my son's Audi A4 in the service department for a repair. My appointment to drop the car off was Wednesday, November 12. A week later, my car still has not been seen by a technician. My service advisor Jonathan never calls me. I have to call him. When I reach him, I get excuses about a change in ownership being the cause of the terrible service. He also tells me that the change in ownership is the reason they are out of loaner cars. What's ironic is that this is my second time taking this car to Audi of Arlin... read more
I’ve been bringing my vehicle here for several years, but the quality of service has noticeably declined over the past couple of years. After recently visiting Audi Rockville, MD and experiencing their exceptional customer service, I realized just how poor the service has become at this location. Repairs here often feel mediocre, and in some cases I’ve had to return because issues that should have been fixed the first time were not addressed properly. Unfortunately, I can no longer recommend this shop based on my recent expe... read more
The service is very disappointing. I scheduled an appointment on Sept 2 I called because I was running late and the service advisor told me the service I required would take a few days and rescheduled me 2 weeks out on Sept 16th to ensure a loaner was available. I am so very glad I decided to call to confirm and sadly there was no loaner set aside for me. Ricky said he was going to see what he could do and call me back needless to say the call never came so I called back and Luke gave me even less help making a comment that ... read more
Frequently asked questions about Audi Arlington Service
How is Audi Arlington Service rated?
Audi Arlington Service has a 4.1 star rating with 516 reviews.
When is Audi Arlington Service open?
Audi Arlington Service is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com