AT&T Store

TheCherryGroveProject 

on Google

a week ago

Don’t remember exactly who I worked with but I went to get my fiancé a I phone and add it to my line and they worked with me real well he was nice but after explaning I wanted to add a line to my bill the same as my old one they proceeded to misinform me saying they would add a line that took down her price if I added the line. Instead I came to find out it knocked down my price for my line down by five dollars and her phone plan was the most expensive they had. Learn to work with customers like you care instead of trying to... read more

tyler whitley 

on Google

2 weeks ago

Took 5 times going in to get a new phone and switch a line from one account to another. 1st time there systems were down so the manager took over the sale from the original guy and said there was nothing they could do and told us to come back later. No big deal, computers go down sometimes. But what the manger didn't listen to us and could have done the line switching all on my phone that we found out the next day. Took us another 40 minutes of sitting around on the second trip that could have been done the day before if the... read more

Anthony Powell 

on Google

2 weeks ago

Getting a new phone isn't a fun experience, but William made it the best possible experience. He provided EXCEPTIONAL customer service, helped me get through a complex situation by being patient, thorough and kind. Thank you William!!!! 

Alli Vermeulen 

on Google

a month ago

Best tech experience ever. Adam was an absolute gem. 

jenna cameron 

on Google

2 months ago

Never updates customers of “ planned outages “ and refuses to adjust bills despite having no service for almost a week and counting, all due to a “deteriorated tower”. Almost our entire town is looking to change their providers due to terrible customer service and terrible service in general.