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AT&T Store

4.5

About this business

AT&T, serving over 81 million wireless customers 

Location details

1270 Perry Ave, Big Rapids, MI, 49307, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
SunClosed
4.5371 reviews
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Mage Then Rogue's profile image
Mage Then Rogue 
on Google
6 days ago

I visited the store today and was met with such apathy and rudeness that I actually had to laugh. The employee working was incredibly unfriendly, so much so that when they asked for my phone number, I paused and thought, Are you hungover or do you just hate being here? I came in needing help with my account and was quickly told they couldn't assist me and that I should just call AT&T. Honestly, I feel like I should’ve known better than to go into the store in the first place. I ended up going home and calling AT&T, and a hel... read more

K. Bunton's profile image
K. Bunton 
on Google
2 weeks ago

Update: 3.5 years later and nothing has changed. They give the impression that they are more competent than they are. Phone companies are always trying to upsell you and don't actually spell out what those charges are. Feels like false advertising to me. Drive to any other city for better service and to avoid a scam. If I could give them negative stars I would. I am dealing with so many issues after setting up an account with this store a few weeks ago. The person we spoke to knew basically nothing about any of phones, the p... read more

Ken L's profile image
Ken L 
on Google
a month ago

The staff at this store were incredibly unhelpful and, quite frankly, discriminatory. I was told they couldn’t assist me with my account issue and that I needed to call customer service instead—because, according to them, they “just sell phones.” From the way he spoke, trembling and uncertain, it was clear he wasn’t being truthful. If a service center only sells phones without actually providing solutions, then don’t call yourself a service provider. You might as well be selling phones at Walmart. To make matters worse, your... read more

Keith Devries's profile image
Keith Devries 
on Google
2 months ago

Chris and Abraham were great! 

Briannah DeVries's profile image
Briannah DeVries 
on Google
2 months ago

Chris and the dude that looks like Abraham Lincoln were great! We switched carriers and got everything we wanted and they were extremely helpful! 

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Frequently asked questions about AT&T Store

How is AT&T Store rated?

AT&T Store has a 4.5 star rating with 371 reviews. 

When is AT&T Store open?

AT&T Store is closed now. It will open at 10:00 a.m. 

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