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AT&T, serving over 81 million wireless customers
1270 Perry Ave, Big Rapids, MI, 49307, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I visited the store today and was met with such apathy and rudeness that I actually had to laugh. The employee working was incredibly unfriendly, so much so that when they asked for my phone number, I paused and thought, Are you hungover or do you just hate being here? I came in needing help with my account and was quickly told they couldn't assist me and that I should just call AT&T. Honestly, I feel like I should’ve known better than to go into the store in the first place. I ended up going home and calling AT&T, and a hel... read more
Update: 3.5 years later and nothing has changed. They give the impression that they are more competent than they are. Phone companies are always trying to upsell you and don't actually spell out what those charges are. Feels like false advertising to me. Drive to any other city for better service and to avoid a scam. If I could give them negative stars I would. I am dealing with so many issues after setting up an account with this store a few weeks ago. The person we spoke to knew basically nothing about any of phones, the p... read more
The staff at this store were incredibly unhelpful and, quite frankly, discriminatory. I was told they couldn’t assist me with my account issue and that I needed to call customer service instead—because, according to them, they “just sell phones.” From the way he spoke, trembling and uncertain, it was clear he wasn’t being truthful. If a service center only sells phones without actually providing solutions, then don’t call yourself a service provider. You might as well be selling phones at Walmart. To make matters worse, your... read more
Chris and Abraham were great!
Chris and the dude that looks like Abraham Lincoln were great! We switched carriers and got everything we wanted and they were extremely helpful!
AT&T Store has a 4.5 star rating with 371 reviews.
AT&T Store is closed now. It will open at 10:00 a.m.
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