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AT&T, serving over 81 million wireless customers
13341 Westheimer Rd., Houston, TX, 77077, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The only complaint I have was the wait time. I was there for 30 minutes, was told I'm next in line then a couple walk in and were helped before me. Besides that it was a good experience. The rep that helped me knew all the answers to all my questions. He put my screen protector on my new Galaxy S8+ for me. The manager seen how long I waited so he gave me 15% off my assessories (screen cover & case).
The only complaint I have was the wait time. I was there for 30 minutes, was told I'm next in line then a couple walk in and were helped before me. Besides that it was a good experience. The rep that helped me knew all the answers to all my questions. He put my screen protector on my new Galaxy S8+ for me. The manager seen how long I waited so he gave me 15% off my assessories (screen cover & case).
Miguel Bustos-Feregrino was a WONDERFUL help to me when I was activating my new S7. He went above & beyond to make sure all I needed was done. Such a nice person to work with.
Business response:
Hi Lorraine, we're so happy to hear this and we appreciate your kind words about Miguel!
Horrible customer service – Bought a phone accessory couldn't quite make it work, so went back to store for some tips. Treated like an idiot and basically sent away to figure it out on my own. Horrible insensitive people, such a shame to treat people with such disdain.
At&t Store has a 4.2 star rating with 534 reviews.
At&t Store is closed now. It will open tomorrow at 9:00 a.m.
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