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At&t Store

4.2

About this business

AT&T, serving over 81 million wireless customers 

Location details

13341 Westheimer Rd., Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2534 reviews
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Thomas Markus's profile image
Thomas Markus 
recommend  Recommended
7 years ago

The only complaint I have was the wait time. I was there for 30 minutes, was told I'm next in line then a couple walk in and were helped before me. Besides that it was a good experience. The rep that helped me knew all the answers to all my questions. He put my screen protector on my new Galaxy S8+ for me. The manager seen how long I waited so he gave me 15% off my assessories (screen cover & case). 

Thomas Markus's profile image
Thomas Markus 
7 years ago

The only complaint I have was the wait time. I was there for 30 minutes, was told I'm next in line then a couple walk in and were helped before me. Besides that it was a good experience. The rep that helped me knew all the answers to all my questions. He put my screen protector on my new Galaxy S8+ for me. The manager seen how long I waited so he gave me 15% off my assessories (screen cover & case). 

Lorraine M Pratt's profile image
Lorraine M Pratt 
7 years ago

Miguel Bustos-Feregrino was a WONDERFUL help to me when I was activating my new S7. He went above & beyond to make sure all I needed was done. Such a nice person to work with. 

Business response:

Hi Lorraine, we're so happy to hear this and we appreciate your kind words about Miguel! 

Jerald Glover's profile image
Jerald Glover 
8 years ago
Martha C Rafael's profile image
Martha C Rafael 
8 years ago
Benny Margules's profile image
Benny Margules 
10 years ago
Veronica Pina's profile image
Veronica Pina 
11 years ago
Kc M.'s profile image
13 years ago

Horrible customer service – Bought a phone accessory couldn't quite make it work, so went back to store for some tips. Treated like an idiot and basically sent away to figure it out on my own. Horrible insensitive people, such a shame to treat people with such disdain. 

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 4.2 star rating with 534 reviews. 

When is At&t Store open?

At&t Store is closed now. It will open tomorrow at 9:00 a.m. 

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