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At&t Store
- Mobile Phones
- Houston, TX
About this business
Location details
19959 Katy Fwy, Houston, TX, 77094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
they are forcing people to buy new phones by shutting off their old phones. We were told they would give us free phones because of the forced change in network and THEY DID NOT! THEY ARE LIARS!!
Rolla store convincing customers to buy a defective phone device by the manager Karen!!! And her packaging 1/2 used screen protector kits to the next customer Rolla beware and careful!
Handling of my business account is extremely poor. Empty promises, lack of employee knowledge, and lack of resolution leave me to give bad review. I have had a billing overcharge month after month since April. It is now September…. store managers and business account reps involved and you still don’t have anything fixed. Where do I go from here? I asked for the district managers contact and for some reason I can’t get that info from your Folsom Palladio and Citrus Heights sun… See more
RecommendedGreat customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
The service Brad gave me was exceptional. He was quick and explained everything with clarity.
I went in to this store with a phone I purchased less than two weeks earlier that had some features missing. The young lady that waited on me could not resolve the issue and said we had to call tech support before she could exchange my phone. We,the young lady and myself,called tech support on speaker,and they couldn't resolve the issue and suggested a replacement phone. The young lady was in the process of getting a replacement and another young lady who said she was a manag… See more
very helpful and great people
Place is trash anymore!! They won’t help you with anything!! Don’t go there. Should think about getting a different manager.
Business response:
Hi Howard Pretends Eagle. We apologize and want to correct this! Please message me directly so that we can resolve any issues. Thank you, Sean (Store Manager)
DO NOT give these people your business. They have created a nightmare for us because they failed to do their job! We are being charged $403 for phones that we returned to them. Hours have been spent on the phone with customer service with no resolution (even though they see we returned them and don’t understand why we are being charged). They have left us with no option but to take legal recourse!
Frequently asked questions about At&t Store
How is At&t Store rated?
At&t Store has a 4.1 star rating with 482 reviews.
When is At&t Store open?
At&t Store is open now. It will close at 8:00 p.m.
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