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At&t Store

4.4

About this business

AT&T, serving over 81 million wireless customers 

Location details

3397 Princeton Rd #107, Ste 107, Hamilton, OH, 45011, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.4395 reviews
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Shelia Fayard Wong's profile image
Shelia Fayard Wong 
recommend  Recommended
4 years ago

My immune system is greatly compromised, and they come to the door and take my cell phone payment. It is great that they help me in this way, for I am not allowed to enter public places! I appreciate it more than you will ever know! again, thanks 

Dana Armstrong Staggs's profile image
Dana Armstrong Staggs 
recommend  Recommended
4 years ago

I wanted to take a moment to sincerely thank Allison the store manager at the Bridgewater store. She was nothing but kind, compassionate and empathetic to a bad situation that she turned into a positive experience. She went above and beyond to rectify and de-escalate the situation. I sincerely THANK her for everything! 

Dana Armstrong Staggs's profile image
Dana Armstrong Staggs 
4 years ago

How many of you have AT&T wireless /cellular? My parents had a really horrendous experience today at the Bridgewater AT&T store. My dad does prepaid/pay as you go flip phone. He has done this for years and only uses his phone for emergencies or if he goes to the store with my mom so they can find each other if they are in different parts of the store. He has had the same number for probably 15 plus yrs. On May 13th my dad went into the Bridgewater store to pay for a full year up front so he didn't have to go back into the st... read more

Business response:

Hi Dana. This is not the experience we wanted your parents to have. Thank you for bringing this to our attention. We will work with our employees to ensure they are provided with the customer service they deserve. Please have your parents reach out to us at 513-341-0393 to discuss. 

Billy Watkins's profile image
Billy Watkins 
9 years ago

Waited over an hour for them to reboot an iPhone poor customer service. 

Graham Delver's profile image
Graham Delver 
9 years ago

Terrible customer service they are always slow and never able to really help you unless you are a new customer trying to buy and sign up 

Tracy Noel's profile image
Tracy Noel 
10 years ago

Had to come to this store to get some new phones and switch our service - we were there for over 2 hours!!!!! It was the most ridiculous thing ever. Somehow they couldn't get our phones to ring out of their system and we had to wait for the rep to chat with their customer service...I was meeting people for lunch and I asked them if I could come back. Nope. My husband had already left with his new phone so I wasn't allowed to leave the store b/c the phones hadn't been rung out yet. I was willing to leave my phone and my old s... read more

Corey Calla's profile image
Corey Calla 
10 years ago

Felt like I was at the BMV. You could increase profits by installing a full service bar. Customer service NOT at it's best. 

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 4.4 star rating with 395 reviews. 

When is At&t Store open?

At&t Store is closed now. It will open at 10:00 a.m. 

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