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AT&T, serving over 81 million wireless customers
2780 W Chandler Blvd Suite 1, Ste 1, Chandler, AZ, 85224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I was having issues with my phone, the Manager Jonathan and Victor are awesome!!! They went above and beyond to help me solve my issues! Let me tell you after going to the Ray store & 48th st to here is night and day. This is my store of choice going forward!! Thanks guys.
Business response:
Hi! Serving our customers with the best service possible is something we strive for every day, please come see us in the future we will work with our employees to ensure you are provided with the customer service you deserve.
On 5/12/19 I went to this AT&T store to get the BOGO deal (buy one phone get one free) the Sales Rep (Ryann) offered to help me, she pulled up my account she explained the free phone will show as a charge on the bill but it will cancel out with the BOGO credit. Fast forward to 6/2020; I never look at my bill but I noticed it decreased by $30 and wanted to see which phone was paid off since I have 6 lines on my account; that's when I noticed I didn't have the BOGO credit. I messaged customer service and they told me I didn't ... read more
Business response:
Hello Pablo Parada Leal, this is not the experience we wanted you to have, our staff worked hard to make things right, however as you stated this happen May 12 2019. We will work with our employees to ensure our customers are provided best in class customer service in the future.
I want to thank Jonathan and Moke for going out of their way to make everything right tonight. I haven’t been happy with att for a while, but they changed it for me tonight. Thank you both so much!!
Great service, knowledgeable sales person. Great stock of accessories.
Tremendous service and support. An enjoyable experience with great people who want to serve. Thanks AT&T Chandler store team. Best
At&t Store has a 4.2 star rating with 491 reviews.
At&t Store is closed now. It will open at 10:00 a.m.
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