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At&t Store

4.2

About this business

AT&T, serving over 81 million wireless customers 

Location details

598 Sam Ridley Pkwy W, Smyrna, TN, 37167, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.2729 reviews
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Dana Whitfield's profile image
Dana Whitfield 
7 years ago

Had the worst customer service of all time here today. Salesman was rude, condescending and unhelpful and in the end, didn’t even give me the correct product. I will be going elsewhere in the future. 

Zarko Novakovic's profile image
Zarko Novakovic 
7 years ago

Diane s was amazing and outstanding and friendly she helped me out was on top of it best experience I had thank you Diane you are a rock star 

Judy Roberts Lancaster's profile image
Judy Roberts Lancaster 
8 years ago
Rachael Hale's profile image
Rachael Hale 
8 years ago

Terrible customer service. You basically have to stand around for 20 minutes while all the employees stand around talking and giggling. This store is close to my house but I'll gladly drive further to a different location. Work on employees helping customers. Unless you pay employees to stand around and do nothing. � 

Bhushan G Ahire's profile image
Bhushan G Ahire 
8 years ago

Its been almost 1.5 Yrs and I still dont have any updates on U-Verse. I cant have Xfinity service because of Monopoly. I am paying more money for slower speed. :( 

Mary Angeline Drenning's profile image
Mary Angeline Drenning 
9 years ago

Brien was extremely helpful with setting us up with two new phones as well as U-Verse service 

Renee Meza Murphy's profile image
Renee Meza Murphy 
10 years ago

My husband went in to the AT&T in Smyrna, TN this evening and was treated so rudely and unprofessional. A few days ago we went into the store and an associate told my husband when his iphone6 came in he would qualify for a buy back on his current phone. He received his new phone and went to do the buy back. They offered him 80% less than what was told to him. They treated him as if he was a liar. He asked to speak with the rep that he talked to a couple of days ago, who was in the store tonight. The rep would not come to spe... read more

Cory CDub West's profile image
Cory CDub West 
10 years ago

I am not usually the one to leave negative reviews when I feel I have been done wrong but I don't think I can keep quiet about this experience. On this past Wednesday (10/22/14) at around 4:30 pm I went into the AT&T store on Sam Ridley Pkwy. in Smyrna, TN. I went to get information on upgrading to a new phone. There was a lady (African American) that entered the store before me and another lady ( Caucasian) that entered the store after me. These 2 ladies were greeted at the door, their names were taken, and they were helped... read more

Elizabeth Bell's profile image
Elizabeth Bell 
10 years ago

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 4.2 star rating with 729 reviews. 

When is At&t Store open?

At&t Store is closed now. It will open at 9:00 a.m. 

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