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Atria Newell Creek

4.3

About this business

Location details

7900 Center St, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.3123 reviews
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Julia Herendeen's profile image
Julia Herendeen 
a month ago

BEWARE OF MEMORY CARE!! Absolutely NOT a place where people that need help should go. Leaving someone in their room for 12 hours alone and not checking in on them once is terrible! Expressed concerns are blown off even with medical documentation. I will be talking to the DPOA to see if they will be filing a complaint with the state. 

Rose Pappalardo's profile image
Rose Pappalardo 
a month ago

They are HORRIBLE!!! They killed my mother. The nurse was fired afterwards but she was directly responsible for my mother's death. The director is so ineffectual and no one respects him. The staff does whatever they want. My mom was healthy, only high blood pressure and she would get reaccuring UTI's. They were supposed to test her every 4 weeks.The nurse lied to us and told us she checked....and no one ever checked her .. there is no one at all who looks over the residents. The nurse was abusive and very nasty. She stole my... read more

David Fox's profile image
David Fox 
2 months ago
Kathy Kelly's profile image
Kathy Kelly 
6 months ago

Our mom had been a resident at Enclave of Newell Creek in the Assisted Living and Memory Care community in Mentor, and we couldn’t be more grateful for the care she received. The staff is friendly, caring, and professional, and they truly took great care of our mom. We were so happy to find such a wonderful, safe, and clean place for her. Every time our family visited, everyone was kind and welcoming. It meant so much to know she was surrounded by people who genuinely cared. They offer activities for the residents and many f... read more

Ryan Carnes, OFS's profile image
Ryan Carnes, OFS 
7 months ago

Going through the reviews, isn’t it a little biased to have management review and rate, isn’t Ms. Carlo the DON of your facility? I see other management in the reviews as well. 

Frequently asked questions about Atria Newell Creek

How is Atria Newell Creek rated?

Atria Newell Creek has a 4.3 star rating with 123 reviews. 

When is Atria Newell Creek open?

Atria Newell Creek is closed now. It will open tomorrow at 7:00 a.m. 

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