Atlantic Heating & Cooling Solutions

Chris Gorman 

on Google

a year ago

The absolute worst company you can choose to give 10k+ to for heat pumps. They may install them but that will be it. Good luck getting them back for warranty work. I went over six months without a heat pump. They refused to come and do the warranty work. I'm sorry, they said they would come but never showed up and then refused. I had to get NSP involved and finally they set me up with another company. I can't believe this one is still in business. 

M Kretzschmar 

on Google

a year ago

Have to pay to have them come out and do warranty work on a unit that has unlimited parts and labour. Complete rip-off. 

Jeremy McFawn 

on Google

a year ago

Decided to take the mediocre reviews with a grain of salt which is now coming back to bite me. I went with them because I’d heard good things about the Fujitsu heat pumps. Now less than a year after install and almost $10k later for two heat pumps, one hasn’t worked for over a month and a half as we are getting into the cold temperatures, I’ve had two service visits and one cancelled the day of because the wrong parts were ordered and now am waiting another month for another service visit (assuming my parts are in) So I’ll b... read more

Jen D 

on Google

2 years ago

Much like the other reviews here, this company has been giving us the run around on “supply chain issues” for a part we’ve needed for our heat pump for 9 months. They took over the contacts from the previous company we had purchased our unit from. After a little digging, they appear to be into some very shady business and we will likely never get the part from them (but they’ve had no issue taking payment for their “service calls” and keeping us on the hook.) Stay away from this company and look into other service options th... read more

Andrea Steen 

on Google

2 years ago

I will never ever use Atlantic heating and cooling for my heat pump services again. In September of 2022 I set up an appointment to have a tech come to my house and diagnose the issue with my heat pump. One month later the tech showed up and " fixed " the issue. It worked for less than six hours. The next day I called and told them it wasn't working. I was told ok tech said we need to order two new parts. We'll here we are in March of 2023. Low and behold no parts here as of yet. During this time period I have had many probl... read more