John S. on Yellow Pages
4 years ago
10/12/2016, 05:07 AM
It has been a few months since concluding our business with Atlantic Coastal Enterprises, but I wanted to make sure that our experience reached out to every avenue of advertisement that this contractor is connected to.
On 26 March 2016 we entered into a contract with Atlantic Coastal Enterprises specifically to install vinyl siding on the entire house(home size 1250 sq ft), construct new walls on rear enclosed porch and install 5 windows and 1 door, build a front porch, extend the garage by 7 feet, and install stone on the chimney and front of garage. The price was reasonable and both Br*** and Sa*** started off very professional and sounded convincing that this would be a low stress venture. The job began with the rear porch. It got completed in April(took 3 days to complete). The vinyl siding began next on 12 May 2016. That was an ongoing project until the house was completed. On 23 June 2016, construction began on the front porch(took 3 days to complete). Next was the garage extension which began on 28 June 2016(took 2 days from the time they poured the concrete to completion). I could keep going on the detailed account of each phase of completion. The point that I wish to make clear is this. The individual subcontractors that Atlantic Coastal Enterprises hired were excellent. Atlantic Coastal Enterprise themselves was substandard. The most detailed portion of the job which was the porch, garage, and chimney(keep in mind, this also was the last items to be completed and all done by subcontrators)took only 38 days to complete. The entire job finally was completed on 16 August 2016(4 1/2 months to complete). The excuses that I received for this job taking so long was rain, we changed our minds too much when choosing the colors, and finally, that most of the material was special order. Let’s analyze this for a moment. The vinyl came in pretty quick so choice of color wasn’t an issue there. Oh. The corners. That must be it. Not!!! We changed our minds on this only after Br*** realized that he received the wrong size. Furthermore, I checked on everything. The vinyl and the stone was the only special order and the stone only became a special order after receiving stone that wasn’t even close to what we had looked at originally. Even then, the stone that WE went and personally picked out at the stone store only took seven days to be delivered. Communication was usually an issue. The majority of the time when I would call or text either Br*** or Sa*** for questions or complaints they would either take a few days to respond or not respond at all. There was also an incident where one of their employees was drinking on the job and Br*** didn’t seem very concerned. I was constantly having to remind their employees to clean up the trash at the end of the day. Overall, we had a very poor and unprofessional experience with Atlantic Coastal Enterprises. We would not recommend this company to hire for anyone.