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ATI Physical Therapy - Corporate Office
- Physical Therapy
- Bolingbrook, IL
About this business
Location details
790 Remington Boulevard, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My therapist and staff at the location I was at was great but the billing dept sucks🤬🤬🤬🤬🤬. I see why the low rating all is about billing I got a text that I owe $160 because THEY did not bill me the right amount! They billed me a $40 a visit copay in 2025. Most insurance copays increased in 2026 (their job to keep up and know this). I went back to therapy in Feb 2026 after surgery and they continued to bill $40. In March I get a text ( not a bill) that I owe because THEY billed me incorrectly. Is that my fault???? I owe... read more
Do not go to ATI,,,, if you have a complaint, no one will take your call, i’ve been trying to reach them for three days now must’ve called them 15 to 16 times been on hold for hours and still nothing. I had a complaint that one of their managers called my adjuster and complain that I was being uncooperative and I wouldn’t do the exercises he was telling me to do. It is in my right not to do any exercises that is uncomfortable for me. That’s what my doctor told me I don’t have to do any exercises I don’t want to so when I tol... read more
My therapists were great but their admin and customer service is the worst i've experienced. Overseas....everything is overseas. Billing is handled by a 3rd party who can't help with over billings or billing issues. HORRIBLE OFFICE ADMIN. Again the therapists helped tremendously but the office put me on self pay without my authorization and i cannot get anyone to correct their mistakes. It takes days to get any response from their customer service and they just keep repeating the same script....so buyer beware.
I went to their location on Brook Forest Ave. in Shorewood, IL for a handful of visits and then decided to stop treatments due to poor communications from staff to me. Now, 3-4 months later, ATI sent me a text saying I have an open balance. I was set up for automatic pay so my credit card was hit up the moment I checked in for a session. Complete BS!! If i ever need physical therapy, I WILL NOT go back to ATI. STAY AWAY!!!
Frequently asked questions about ATI Physical Therapy - Corporate Office
How is ATI Physical Therapy - Corporate Office rated?
ATI Physical Therapy - Corporate Office has a 1.7 star rating with 84 reviews.
When is ATI Physical Therapy - Corporate Office open?
ATI Physical Therapy - Corporate Office is closed now. It will open tomorrow at 9:00 a.m.
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