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Athens Utilities Board

2.6

About this business

Athens Utilities Board is the full-service utilities organization for some 13,000 customers in the City of Athens, Tennessee, and surrounding McMinn County. For residential and commercial/industrial customers, we provide not only electric power, but alsonatural gas, water, and wastewater services at some of the best rates in the region or country. 

Location details

100 New Englewood Rd, Athens, TN, 37303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.681 reviews
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Sabrina Stewart's profile image
Sabrina Stewart 
on Google
a month ago

One of the worst company's I've ever gotten power through. Staff is rude. Prices constantly going up. Monopoly isn't just a board game. 

Clifton Hicks's profile image
Clifton Hicks 
on Google
2 months ago
Christopher Pagdon's profile image
Christopher Pagdon 
on Google
3 months ago

AUB’s system for notifying customers about outages is utterly inadequate. It is 2025, and there is no valid excuse for the archaic, inefficient methods still in use. Update your website. Train your staff. The technology needed to provide timely, clear updates has been available for over 20 years. The current state of affairs is not just disappointing—it’s inexcusable. 

Logan Morris's profile image
Logan Morris 
on Google
7 months ago

Their processes and policies are disgustingly terrible. I feel bad for the ladies who work for customer service. My tenants and I have had nothing but problems with AUB. AUB staff say that all utility companies have their processes (e.g., high deposits/fees to turn on utilities, standard charges merely leaving utilities on though they are not used, regressive policies and lack of warnings for leaks); however, of the five utility companies I deal with as a real estate investor, AUB is the only one using these regressive polic... read more

Helen Land's profile image
Helen Land 
on Google
8 months ago

I have AUB and never had a problem. Now I have AUB fiber optics. Excellent service great tech installing by Silas Webb. I was paying over 130. At TDS with 5mb of speesd with AUB 300 MB OF SPEED SO HAPPY 

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Frequently asked questions about Athens Utilities Board

How is Athens Utilities Board rated?

Athens Utilities Board has a 2.6 star rating with 81 reviews. 

When is Athens Utilities Board open?

Athens Utilities Board is open now. It will close at 6:00 p.m.  

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