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Asurion

2.4

About this business

Location details

11 Ocean Limited Way Suite 150, Moncton, NB E1C 0H1, Canada, Moncton, NB, E1C 0H1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 p.m. to Midnight
Sat12:00 a.m. to 4:30 p.m.
SunClosed
2.493 reviews
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Marcus McNeill's profile image
Marcus McNeill 
a month ago

The worst customer service and doesn’t really protect your device and if there isn’t a store in your area be prepared to wait a long time for it to be fixed or replaced! Unacceptable insurance for someone with a business account 

Swapnil Rajput's profile image
Swapnil Rajput 
3 months ago
steph laps's profile image
steph laps 
4 months ago

J'ai eu un bris avec ma télé alors ils ont envoyé un technicien qui la déclaré scrap et ont pris la decision de me faire un remboursement du montant payé et que je recevrait un cheque dans 7 a 10 jours ouvrable maintenant 10 jours ouvrables plus tards J'ai rien recu alors je leur téléphone pour ce rendre compte que ils ont fait une erreur sur mon adresse et me dis nous allons vous renvoyer un nouveau cheque a la bonne adresse et que je dois attendre a nouveau 7 a 10 jours ouvrables non jamais voulu faire un depot direct a la... read more

Brittany Roberts's profile image
Brittany Roberts 
10 months ago

If I could give zero stars, I would. Costco should connect with a better insurance. Do not waste your money on this insurance for your laptop or any other device. When my laptop stopped working in late August/September 2024, I submitted a claim well before my warranty expiration date of December 27, 2024. They later said the date on the form was in the wrong format, and claimed they had emailed us to correct it—but it turns out the email address on file was mistyped, so we never received that message. Despite that being thei... read more

M L's profile image
M L 
10 months ago

Absolute nightmare. Unbelievably bad customer service. I’ve been going back and forth with them on an extremely straightforward claim for a month. Don’t buy anything from them 

Frequently asked questions about Asurion

How is Asurion rated?

Asurion has a 2.4 star rating with 93 reviews. 

When is Asurion open?

Asurion is open now. It will close at 4:30 p.m. 

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