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Asurion

4.8

About this business

Location details

1850 Midway Ln, Smyrna, TN, 37167, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,018 reviews
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Jasmine Carrillo's profile image
Jasmine Carrillo 
3 weeks ago
Ja Earn's profile image
Ja Earn 
4 weeks ago
Tabitha Rogers's profile image
Tabitha Rogers 
a month ago

These people are a joke they only try to scam you out of more money.. every time I have tried get a screen repair but yet they want me do a complete replacement and charge me 100 every time 

Vijay Ramnath's profile image
Vijay Ramnath 
2 months ago

I want publicly call out Jeff in the ceo office. My son went to college across the country away from home first time and phone broke and he had no access to call home or access Apple Pay etc. Errors were made and delays came on the replacement but Jeff made sure we could replace my son’s phone ASAP and get reimbursed for it because of the urgency. We all like to reorganize in the bad stuff but when a big company actually does the right thing - folks like Jeff should be called out in a positive way. Thanks Jeff! 

Sarah no's profile image
Sarah no 
3 months ago

I had the worst experience with them and have no idea how they have this many good reviews. It took 3 DAYS and me driving to multiple ubreak I fix and they still couldn't fix it. I had to talk to and re-explain the issue to probably 20 different asurion people. Most were nice but unable to help me. They were writing my tickets incorrectly, even after speaking to their technician with my phone. Put me on hold for over an hour at one point. One lady who said she was a manager or supervisor named calendaria got nasty with me an... read more

Frequently asked questions about Asurion

How is Asurion rated?

Asurion has a 4.8 star rating with 5,018 reviews. 

When is Asurion open?

Asurion is closed now. It will open on Monday at 8:00 a.m. 

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