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Asurion

4.8

About this business

Location details

1850 Midway Ln, Smyrna, TN, 37167, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.85,009 reviews
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B Barranz's profile image
B Barranz 
on Google
2 days ago
Subaru Man's profile image
Subaru Man 
on Google
a week ago

I sent a fully functional phone to have the back glass replaced. The att rep plugged my phone in to charge it while swapping the information to my loaner phone. I received an email that my phone was unrepairable and they want $275 deductible to replace the phone. I told them to send the phone back and I'll just keep it In the phone case. Upon receiving the phone, the charging port is demolished and you can't even get a charger to plug in. I called to complain and was told that they will send a replacement phone and I can dis... read more

Ken Smith's profile image
Ken Smith 
on Google
4 weeks ago

Excellent customer service! 

Luis Morales's profile image
Luis Morales 
on Google
a month ago

These big corporations work together. I was told claim was cancelled by Asurion. At&t is still charging me, now its impossible to get through Asurion for a verification letter or receipt of proof. Stealing from the small consumers. 

Dallas Gray's profile image
Dallas Gray 
on Google
a month ago
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Frequently asked questions about Asurion

How is Asurion rated?

Asurion has a 4.8 star rating with 5,009 reviews. 

When is Asurion open?

Asurion is closed now. It will open tomorrow at 8:00 a.m. 

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