Assurant Group

st lily 

on Google

3 days ago

i had a MISERABLE experience in june, 2025...my truck needed some items repaired and the first inspector who came to the dealership totally rejected it all, saying "there was not enough evidence" when in fact he had never asked them to show him a thing! the amount of time and effort it took for both the dealership and me to call them, get shifted from one department to another, and after nearly another week+ finally a different inspector came out - and of course, approved all repairs. i did not have my truck for over 3 weeks... read more

raul diaz (nicky) 

on Google

3 days ago

Policies established by the company are very bad. The replacement phone was not delivered by the shipping company and they conduct a 5-day investigation. The customer has to wait until the investigation is finished for them to send him another device, when the system shows that the customer never received it.This company is not responsible if, when sending you a second device, it is lost for whatever reason, such as if FedEx lost it and it never arrived, not even to the state where you live. They are not responsible and you ... read more

raul diaz (nicky) 

on Google

a week ago

Policies established by the company are very bad. The replacement phone was not delivered by the shipping company and they conduct a 5-day investigation. The customer has to wait until the investigation is finished for them to send him another device, when the system shows that the customer never received it. 

Jay Lopez 

on Google

a week ago

I submitted a claim under my Assurant-administered MaxCare vehicle service contract after experiencing brake system failure and a reoccurring EVAP fault on my 2019 Volvo. Despite having an active 5-year/75,000-mile agreement and submitting valid oil change records, my claim was denied for “engine sludge.” I highlighted that the vehicle is still repairable and that sludge can be professionally cleaned, yet Assurant offered no help, no second inspection, and no realistic path forward. Their handling of this claim was dismissiv... read more

Guadalupe Soto 

on Google

2 weeks ago

Please do not get renters insurance with this company. Lack of communication they do not value communication with the policy holder because to them we are just a number. The adjusters do not return voicemails or emails to communicate the status of the claim. i will shop elsewhere for another company who values customer service.