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Assurant Group

3.8

About this business

Location details

11222 Quail Roost Dr, Cutler Bay, FL, 33157, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,465 reviews
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Berta Coleman's profile image
Berta Coleman 
on Google
23 hours ago

The representatives are inept, and lack understanding and the ability to hold a conversation without reading a script. They were successful in setting my expectations for a replacement phone, then yanking the carpet from under that lie and denying the claim. Never received a return call from a manager as I requested. A couple weeks later when I filed a completely separate claim and had to call for a status update (because once again, the email I was supposed to get never arrived) I find that the representative only added my ... read more

Midas Clearwater's profile image
Midas Clearwater 
on Google
a week ago
Myles Gilbert's profile image
Myles Gilbert 
on Google
a week ago

Definitely a scam. You will get ran in circles for months. Your issue will not be resolved. Do not waste money on this insurance scam. 

Cameron Cozart's profile image
Cameron Cozart 
on Google
2 weeks ago
Josh Wright's profile image
Josh Wright 
on Google
3 weeks ago

We filed a flood damage claim with Assurant in September 2024 (Claim #00201836310), and it took six months just to be reimbursed for the initial remediation costs. Throughout this process, we've dealt with three different desk adjusters and two outside adjusters—who are actually contractors, not insurance professionals. The first estimate they gave us excluded numerous necessary repairs, which delayed everything further. I submitted the contractor's final invoice over three months ago, and we're still waiting for reimburseme... read more

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Frequently asked questions about Assurant Group

How is Assurant Group rated?

Assurant Group has a 3.8 star rating with 1,465 reviews. 

When is Assurant Group open?

Assurant Group is closed now. It will open at 9:00 a.m. 

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