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Assurant
- Insurance
- Addison, TX
About this business
Location details
4550 Excel Pkwy Suite 400, Addison, TX 75001, Addison, TX, 75001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As the previous reviews suggest; they suck.
Find a different company. They are the worst.
I absolutely would NOT recommend Assurant Home Warranty. I purchased a manufactured home through Titan Factory Direct in 2023, which, unfortunately, I also would not recommend. Assurant is the third-party home warranty company that came with my home. In August, the hottest month of the year in Oklahoma, my air conditioner stopped working despite being only three years old. I immediately contacted Assurant for assistance under my home warranty. It has now been nearly three weeks, and I still do not have a resolution or a work... read more
The most incompetent “insurance” ever. They scammed me. They lost my phone when I returned it, I called FIVE TIMES to confirm they received it. They confirmed receipt and STILL CHARGED ME $540. They do not document their calls, they are SCAMMERS.
Worst Customer Service Experience I've Ever Had I filed a claim for my washer/dryer and the technician never showed up. When I called Assurant to resolve it, I was bounced between five different representatives before anyone could help me reopen the claim. Then it got worse. I was told the system wouldn't allow them to assign a repair company, so they wanted to offer me a buyout — but couldn't tell me how much I would receive. They expected me to accept a buyout amount that hadn't even been disclosed to me yet. When I pushed... read more
Frequently asked questions about Assurant
How is Assurant rated?
Assurant has a 2 star rating with 113 reviews.
When is Assurant open?
Assurant is open now. It will close at 6:00 p.m.
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