This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Assurant
- Insurance
- Albany, OR
About this business
Location details
1243 SE Clay St, Albany, OR 97322, Albany, OR, 97322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If there was anyway I could give a -10 stars I would. Listen to anyone that says do not use this company. They stall they lie they cheat and they do not ever treat you like you matter. I have a claim for a replacement cell phone that is not being honored. I paid my deductible and now it seems as though no one in the entire company can figure out why I don't have a replacement phone on the way even though my incident was on 6/12 and it is now 6/30. I can not possibly begin to explain the lack of respect and imbeciles you are ... read more
Terrible service, the agent shenaya will not return calls, or specify on waut more info they need for my clam, I emailed them the info, she says she didn't get it, tried calling them, goes to voicemail, tried to speak to her supervisor, that number doesn't work either, there website won't work either, they discriminate against there customers, she won't schedule a time to call me or anything, worst insurance I've ever had, im calling the better business buro on them
Absolutely the most useless, incompetent customer services agents I have ever dealt with. I was hung up twice, couldn't get answers. When I asked about whether a claim under my homeowner's insurance would be possible, I was told, "If you don't have a warranty on the product, you can contact your homeowner's insurance company and ask them." YOU ARE MY HOMEOWNER'S INSURANCE COMPANY!! There must be SOMEONE there who can answer my questions..." Nope. Just got the same runaround over and over: "I don't have that information for y... read more
Had a horrible experience. Wouldn’t unlock my phone for over two weeks now even though I sent back the replacement. Got hung up on when I was asking to speak to supervisor. Was told to call Tmobile to have them unlock my phone when they don’t even handle that. Left Tmobile due to them.
This is a Follow up to my Original Review. Assutant (Tamika) has followed up and corrected the initial problem. NOT going into details, BUT I was very satisfied with Assurant's follow up on the matter. I believe they understood and corrected the issue as necessary. Thank you HORRIBLE, HORRIBLE, HORRIBLE ! Get the point? This company Does NOt perform as advertised. They lie about their "Their" Overnight service. Customer service lies and is either UNINFORMED or lies intentionally!!!! Stay Away if you are able
Frequently asked questions about Assurant
How is Assurant rated?
Assurant has a 2.3 star rating with 120 reviews.
When is Assurant open?
Assurant is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com