This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Assurant
- Insurance
- Florence, SC
About this business
Location details
1323 Celebration Blvd, Florence, SC 29501, Florence, SC, 29501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Assurant Renters Insurance is unreliable in an emergency Assurant Renters Insurance has been the worst insurance experience I've ever had. My current claim for water damage has been ongoing for over a month, and it still has not been settled. None of my damaged belongings have been covered, despite being told the process would take up to 30 days. Communication has been extremely poor. I received little to no updates until I filed a complaint with the Better Business Bureau. Only then did someone contact me, leaving a voicema... read more
I rate Assurant (Renters Insurance) a negative star rating for their incompetence and bare customer service. This is the 2nd time I have had to deal with them in 3 years. Assurant emails are always NO-REPLY emails which is huge red flag of understaffing = poor customer service. I provided proof of insurance which Assurant acknowledged, then months later a reviewer not trained to read an insurance policy (???) rejected my policy and limited my response time to 10 days or I must purchase Assurant's policy. On top of no-reply e... read more
The service center couldn't replace my screen because they don't have the expertise or necessary software, and now I have to pay a $100 deductible for the phone replacement. Terrible service and user support, don`t recommend.
My claim was about a power surge outage. I filed the claim I never heard anything from a claim adjuster I kept leaving messages. This was the worst experience I've ever had. And finally, I reached out to the adjuster manager, and she emailed me. I lost all my food had no power for 22 hours. And finally, they sent me a email two weeks later saying after the investigation. There was no evidence of damage to my property. What a joke!
Miserable experience Took 14 days to do a spectrum insurance claim. 20 days later same phone inoperable. Same number replaced device that is in operable. I have full coverage fromnprevious spectrum plan
Frequently asked questions about Assurant
How is Assurant rated?
Assurant has a 3.9 star rating with 257 reviews.
When is Assurant open?
Assurant is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com