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Assurant
- Insurance
- San Juan, Puerto
About this business
Location details
350 Av. Carlos E. Chardón St, Suite 1101, San Juan, Puerto, 00918, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst company ever. I’ve been paying for phone insurance for years ($17 a month), and when I finally needed it because my phone broke, I filed a claim and was told there were no replacement phones available. I had to wait an entire month to get a phone. To make matters worse, they charged me a $190 deductible on my bill. This is completely ridiculous.
What an incompetent service! They made an mistake, (didn't input the TMobile phone in their system) that would not accept, and simply denies my claim. The only way to make these claim going through has been calling TMobile, who are actually doing the job Assurant should do. It's totally non sense. So I am in my call #8 but with T-Mobile who already heard the non-sense from the Assurant and couldn't believe it.
They are the worst insurance company ever they charged me for a phone they say i did not return when i called they were there but hadn't been scaned yet and there charging me for a mistake they made? Not happy about it dont buy there insurance if you want to lose time and money phones are not even decent had to return 3 of them dont get there insurance your better of buying seperate insurance that works!
No sirven, no hacen el envio overnight como dicen y para colmo cuando llega el celular una semana despues envian uno que no sirve con la pantalla dañada. Hay que hacer un reporte a DACO por lo que veo en los reviews es normal que sean poco profesionales.
Frequently asked questions about Assurant
How is Assurant rated?
Assurant has a 1.7 star rating with 32 reviews.
When is Assurant open?
Assurant is open now. It will close at 6:00 p.m.
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