This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Assurant
- Insurance
- New York, NY
About this business
Location details
1 Chase Manhattan Plz #41, New York, NY, 10005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Did home ins online, didn't get any confirmation . Called customer service been told, they can't find this policy. They started to create a new policy, call dropped, never got call back. Call agent, created a new policy, got a new quote, paid ,week later got bill overdue with different premium and different coverage I discussed with agent. So unprofessional
Assurant has been terrible. I have spectrum mobile and I pay for the warranty each month. Phone broke and needed to replace it. Deductible was $300. I was sent a phone that was considered “stolen” and could not activate new device. I was sent another phone and same thing!!!! Absolutely ridiculous. I have been dealing with this for over 2 weeks. It’s not worth it. 10/10 do not recommend.
These people turned my phone off twice for no reason you can't talk to anyone no customer support it's horrible they don't do anything they say
I DO NOT RECOMMEND MAXCARE. My experience with MaxCare was absolutely terrible. I ended up having to pay the difference out of my own pocket, and getting help was extremely frustrating. I spent ridiculous amounts of time sitting on hold just trying to get answers and resolve the issue. What made it worse was the rental situation. MaxCare did not cover my rental car and only provided 3 days of rental coverage, which was nowhere near enough. For the amount you pay for this warranty, I expected much better coverage and custo... read more
Bottom line is they really don't care. It's not their problem. They don't solve any problems. They do nothing but pass the buck along to an AI or cut you off. Their staff is totally ineffective and unable or unwilling to help to resolve any matters. They're the worst of any company that I've ever had to deal with. Runaway as fast as you can. Don't ever Trust a word they say
Frequently asked questions about Assurant
How is Assurant rated?
Assurant has a 3.6 star rating with 1,032 reviews.
When is Assurant open?
Assurant is open now. It will close at 6:00 p.m.
Browse nearby in New York, NY
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com