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Assurance Appliance Repair, LLC
- Appliances & Repair
- Red Bank, SC
About this business
Location details
4458 Augusta Road, Suite 1-D, Red Bank, SC, 29073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 3:30 p.m. | |
| Sun | Closed |
Came to do ordinary of parts needed. Warn co. Did not do their part. Plus would not answer his call too give approval or time line.
Rating TBD once they are able to complete the repair of our washing machine. So far they have been good and responsive.
After many years, the switch for our older model Kitchen Aid glass cooktop’s dual cookers went bad. Home Serve contacted Assurance Appliances, and within 24 hours, they scheduled a return service time for us. Assurance Appliances ordered the switch and eyes, and Julian, AA’s technician, returned and replaced them the following week. The new switch looked nothing like the old one, making it confusing to install. What made matters worse was that there were no instructions to connect the switch easily. It was frustrating, but J... read more
I'm giving them one star only because I can't give them zero. Horrible customer service. Took our money to tell us we needed a part never followed up. We had to follow up to be told the part world be in, in a week and they didn't show for the scheduled date. Called back to be told it was on back order. Month later still waiting on part told a story it was a national short by Samsung for the part and they only made the part when they had enough orders to make the part. The ladies in the office were rude and told us customer w... read more
I'm giving them one star only because I can't give them zero. Horrible customer service. Took our money to tell us we needed a part never followed up. We had to follow up to be told the part world be in, in a week and they didn't show for the scheduled date. Called back to be told it was on back order. Month later still waiting on part told a story it was a national short by Samsung for the part and they only made the part when they had enough orders to make the part. The ladies in the office were rude and told us customer w... read more
Frequently asked questions about Assurance Appliance Repair, LLC
How is Assurance Appliance Repair, LLC rated?
Assurance Appliance Repair, LLC has a 4 star rating with 59 reviews.
When is Assurance Appliance Repair, LLC open?
Assurance Appliance Repair, LLC is closed now. It will open tomorrow at 8:30 a.m.
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