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Assurance Appliance Repair, LLC
- Appliances & Repair
- Red Bank, SC
About this business
Specialties Assurance Appliance Repair, LLC is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. We are Family owned and operated with over 20 years experience. We service all makes & models: freezers, refrigerators, stoves, microwave ovens, dishwashers, washer & dryer, hot water heaters, Wine Cooler's, HVAC repair and Soda Machine's as well. Best price in town. We also do appliance removal for FREE. We're sure you'll be happy working with us. If you... read more
Location details
4458 Augusta Road, Suite 1-D, Red Bank, SC, 29073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:30 a.m. to 3:30 p.m. | |
| Sun | Closed |
After many years, the switch for our older model Kitchen Aid glass cooktop’s dual cookers went bad. Home Serve contacted Assurance Appliances, and within 24 hours, they scheduled a return service time for us. Assurance Appliances ordered the switch and eyes, and Julian, AA’s technician, returned and replaced them the following week. The new switch looked nothing like the old one, making it confusing to install. What made matters worse was that there were no instructions to connect the switch easily. It was frustrating, but J... read more
I'm giving them one star only because I can't give them zero. Horrible customer service. Took our money to tell us we needed a part never followed up. We had to follow up to be told the part world be in, in a week and they didn't show for the scheduled date. Called back to be told it was on back order. Month later still waiting on part told a story it was a national short by Samsung for the part and they only made the part when they had enough orders to make the part. The ladies in the office were rude and told us customer w... read more
I'm giving them one star only because I can't give them zero. Horrible customer service. Took our money to tell us we needed a part never followed up. We had to follow up to be told the part world be in, in a week and they didn't show for the scheduled date. Called back to be told it was on back order. Month later still waiting on part told a story it was a national short by Samsung for the part and they only made the part when they had enough orders to make the part. The ladies in the office were rude and told us customer w... read more
Third time we’ve used this company for an appliance repair. A different appliance each time. No issues whatsoever. From the owner to the ladies in the office who take the calls and the actual repair itself we can’t find one thing to complain about.
Good service insurance. Long wait times to get service
Frequently asked questions about Assurance Appliance Repair, LLC
How is Assurance Appliance Repair, LLC rated?
Assurance Appliance Repair, LLC has a 4 star rating with 57 reviews.
When is Assurance Appliance Repair, LLC open?
Assurance Appliance Repair, LLC is open now. It will close at 5:00 p.m.
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