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8040 Excelsior Dr, Madison, WI, 53717, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sarah is the best bank teller EVER. She helped me with everything I need for study abroad in less than 30 minutes, and she helped me to understand the forms throughout the process. She was so kind to me even though I was a bit frazzled. I have had mixed experiences with other employees at this location (lowering my rating), but I would give Sarah 5 stars.
This is the slowest customer service counter and drive through I've ever experienced
I ordered a large withdrawal last week. Someone called me back and sd..come next Thursday at 2pm. I did and nobody knew what I was talking about. I did get my money as ordered but felt the bank should have known.
Ausra is the most laziest branch managers that have ever existed!
Update: After speaking with someone in customer support, they were able to resolve ALL of my issues outlined below in less than a business day. Updated star rating as well. I've banked with Associated since 2007 and had the single worst experience I've ever had with a business two days ago. I have been fighting hundreds of dollars in fraudulent activity which is currently under review. However, I am floating all of those charges until Associated Bank can sort it out. No temporary credit, nothing. I took out a small line of c... read more
Assosciated Bank has a 2.8 star rating with 19 reviews.
Assosciated Bank is open now. It will close at 6:00 p.m.
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