Associated Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Associated Bank

2.6

About this business

Location details

929 N Milwaukee Ave, Waukegan, IL, 60048, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.65 reviews
Select a rating
Shelly Lindsey's profile image
Shelly Lindsey 
on Google
4 years ago

Horrible customer service and manager. A woman named Shannon that calls herself a manager? was so rude, impolite and unprofessional. She didn't solve my problem and insulted me! She is a terrible person. Tellers are so slow and they all lie. They look at your face and lie to you for your benefits and don't care about customer. I asked them who is the regional manger or an authority to complain and they she said I (Shannon Embrey) is the highest person in whole bank!!!??? I closed my account the next day. 

Anthony S's profile image
Anthony S 
on Google
4 years ago

Horrible Experience, the worst customer service. A woman named Shannon (called herself a manager) answered the phone and before even allowing me to explain my issue, very dryly said “I don’t even understand what you’re trying to say”. She then goes on to interrupt me multiple times, saying “You’re not listening to me.” But really, the issue was that she wasn’t taking the time to listen to me or try to help resolve my issue. I was appalled at how disrespectful and unprofessional this woman was and she called herself the manag... read more

Chris Wegren's profile image
Chris Wegren 
on Google
5 years ago

Personal touch. Associated bank cares about their clients and client needs 

Dolores Lotysz's profile image
Dolores Lotysz 
on Google
7 years ago

Always very friendly and go above and beyond to give excellent service. 

Cheryl Kazimier's profile image
Cheryl Kazimier 
on Google
8 years ago

Closed on Saturday morning. 

View all google reviews

Frequently asked questions about Associated Bank

How is Associated Bank rated?

Associated Bank has a 2.6 star rating with 5 reviews. 

When is Associated Bank open?

Associated Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com