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Associated Bank
- Banks
- Mequon, WI
About this business
Location details
11249 N Port Washington Rd, Mequon, WI, 53092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
After many years as an Associated Bank customer, I’m extremely disappointed with the service at the Mequon branch under its current management. Two recent experiences were frustrating, but the dismissive and rude response when I raised my concerns was what really pushed me toward considering leaving the bank. After years as a customer, LaGuardia TSA is starting to look like Michelin-level customer service. I’ve contacted Associated corporate and will see how they respond...
I came to the branch to make my mortgage payment. Told the teller i am making my mortgage payment. As of May 20th I am now receiving a letter in the mail stating my mortgage payment was not received, is late, and i now have late fees. Called customer service and stayed on the phone 30+min to figure out what was going on. Your teller deposited my whole check into my principle and didn't pay my mortgage payment! Ridiculous! Obviously your tellers are not trained properly I'll continue to make my payment at Grafton. This is ver... read more
Well 0 stars is not an option so guess I’ll start here. I get a phone call from my fiance she was doing a wire transfer for me, turns out the so called “regional manager” was there along with the “bank manager “ who didn’t know how to do a wire transfer. So he brings her in a room with the bank manger sits next to her making her feel uncomfortable due to the creepy vibe he brings off. Anyways after failed attempts he asks her for her contact info and she said if shar the bank manager could give her a call. Shortly after she ... read more
Went to the bank for help with an easy wire transfer for my fiancé. What should have been a simple and quick experience turned into a very creepy, terrible and just right flat out insulting. Neither the manager nor the “regional manager” knew how to perform the transfer. I spent 30 minutes sitting at the branch while they called higher ups and redid forms before they asked me to forward them the info via text or email, and I responded with EMAIL not his personal number so they could work on it and I could return to work fina... read more
I left Associated Bank about a year ago and had a terrible experience at the new bank. So, I'm happy to say, I should have never left and just returned to Associated Bank.
Frequently asked questions about Associated Bank
How is Associated Bank rated?
Associated Bank has a 2 star rating with 8 reviews.
When is Associated Bank open?
Associated Bank is closed now. It will open tomorrow at 9:00 a.m.
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