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Asics America Corporation
- Community & Social Services
- Irvine, CA
About this business
Location details
80 Technology Dr, Ste 100, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Long time customer for many years. Done with asics. Horrible and worthless customer service over a website issue. Their response was pay more and call us for a credit. Yes I love waiting on hold for foreign call center workers to not help me and not transfer me to a supervisor.
This was my first time purchasing ASICS running shoes and my recent experience with customer service completely changed my opinion of the brand. After attempting to return the original shoe I ordered and followed their return process through Fed Ex three weeks later, I am still without a shoe and the $200 dollars I paid for the shoe has not been refunded. When I reached out for help with an issue, the process was slow, unorganized, and ultimately unhelpful. Getting a response took far longer than it should have, and when I f... read more
This was my first time purchasing ASICS running shoes and my recent experience with customer service completely changed my opinion of the brand. After attempting to return the original shoe I ordered and followed their return process through Fed Ex three weeks later, I am still without a shoe and the $200 dollars I paid for the shoe has not been refunded. When I reached out for help with an issue, the process was slow, unorganized, and ultimately unhelpful. Getting a response took far longer than it should have, and when I f... read more
ASICS has one of the worst websites I have ever used! Been trying for over an hour to order a pair of shoes. Also tried to refer a friend. Neither of these functions work. Guess they don't need my business.
I have been buying Asics running shoes for 27 years now. I go through about 2 to 3 pair a year and generally buy them so that I always have a backup pair in the closet. The last pair I bought was September 25, 2025. I was ready for those last week, Feb 3, 2026 and pulled out the box. They had given me a 15 left foot and a 14 right foot. What!! After all these years a simple mistake. I called customer Service and all they said was my return would be past 90 days and they could not help me. Can you believe they would let a lon... read more
Frequently asked questions about Asics America Corporation
How is Asics America Corporation rated?
Asics America Corporation has a 1.5 star rating with 72 reviews.
When is Asics America Corporation open?
Asics America Corporation is closed now. It will open tomorrow at 9:00 a.m.
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