This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Asi Appliance
- Appliances
- Channelview, TX
About this business
ASI Appliance, Inc. repairs and services large and small appliances manufactured by Whirlpool Corporation.
Location details
15710 Avenue C, Channelview, TX, 77530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the 2nd time trying to get the same problem fixed.. I did miss a repair appointment due to a death in my family, when I called to reschedule I got a snotty attitude from the girl who answered the phone, and then when I explained a new issue caused by their tech? Apparently the bleach dispenser wasn't hooked back up properly and it dumped straight bleach all over the pile of black clothes on the floor ruining all of my black clothes.. I was told that was not their problem and I needed to call Maytag.. how is that not ... read more
Issue was not resolved and the tech over promised and under delivered. On the last tech visit the tech said we would have a full ice bin in 4 days. The first two days we had to wait for the refrigerator to cycle and then 2 days later we would have a full bin. This did not happen, and when we called to schedule a visit, the tech refused to come out for the appt,claiming the ice maker makes only 5 cubes ever 2 to 2.5 hours. This refrigerator was brand new June 2nd, and it is not functioning properly. Whirlpool said the tech w... read more
Rude and incompetent technicians!!! Please do not use this company! Quite possibly the worst service repair company I have ever worked with. When I asked one of the technicians to put on a footie prior to coming into our home he told me to kneel on the floor and put the footies on his feet because he has a bad leg!!!! They did not complete the repair of my dryer. On another instance the technician insisted on leaving the large item box and not taking it along with him because he did not have room in his vehicle.
On 6-23-2022 Maytag called and said parts were delivered to ASI. I called ASI and was told they would call me to set up an appointment to install these parts. I called back the next day and was told the next available time was 6-30-2022. I asked for anytime sooner, they said this was all they have, so I took it. This morning ASI called and said they do not have the parts. I have been without a washer for two months and this company took the parts for my washer and used them to fix another washer for the profit and I must wa... read more
Very unprofessional from the phone call to the service. The tech came out and said we have to pull the fridge out which was never discussed prior. The tech did nothing and left..I called back and now they say they dont work on this fridge. I asked to speak to a supervisor and Vanessa said their not available. I asked to be transfered so I could leave a message and she said she could not do that. Avoid this company at all cost..
Appt made two weeks ago. Tech no shows and rep Rochelle mocks deaf/hard of hearing customer, then lies to Whirlpool about scheduling. Unprofessional and untrustworthy.
ASI was contracted by Whirlpool to repair my Kitchenaid dishwasher that has a factory defect. ASI has failed to repair the dishwasher on 3 separate occasions. The 1st attempt repairman Luis dismantled the dishwasher and replaced the incorrect part. After an hour he stated I would have to call Whirlpool to reschedule since he was unable to repair. Luis was rude, disrespectful and clearly incompetent. What kind of plumber does not realize he is replacing the incorrect part? The 2nd attempt ASI confirmed appointment and rece... read more
It went pretty terrible. The first call out was simple. The man came in fixed it, told me the heat fuse had been faulty, the dryer vent was clean, everything else looked okay, left. Everything went off without a hitch. It stopped working again a week later. Weird, since we fixed the faulty part. Called again, made a second appointment. The tech comes out, I take him to the laundry room. He confirms the heat fuse blew again, fixes it and said it was because my dryer was pushed too close to the wall(it WAS fairly close, but no... read more
Frequently asked questions about Asi Appliance
How is Asi Appliance rated?
Asi Appliance has a 4.2 star rating with 3,373 reviews.
When is Asi Appliance open?
Asi Appliance is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com