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Ashley Store
- Retail
- Sterling, VA
About this business
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Location details
45633 Dulles Eastern Plaza #134, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Awful customer experience. Purchasing the bed frame from the store was fine. The problems started when it came to delivery. The store had my bed according the the rep i spoke to "for a couple days" and had not attempted to schedule delivery. Only after I called to inquire about my order did the rep then go about scheduling my deliver. I took today off from work to be available for delivery, the delivery service arrived on time and went about unloading and unboxing the bed frame. After unboxing they realized they were missing... read more
THE WORST CUSTOMER SERVICE EVER!!! They delivered HALF of the couch (wires and mechanisms hanging out the side AND it didn't even work correctly!!) and then said that if I wanted the other half, that I'd have to pay another $900 to get it (on top of the $1500 that I'd already paid!!). I tried to reason with the sales manager David Williams, as it was HIS FAULT because HE QUOTED ME A PRICE AND ONLY ORDERED HALF OF THE COUCH THAT I ASKED FOR, but was completely shut down. I asked him for the number of his supervisor or a compl... read more
If it doesn't matter to when your orders will get delivered... Then buy from them. They have missed my delivery date by months. Can't cancel the order because then I have to pay them a restocking fee. Horrible!
i would not recommend this store to anybody very shady.but they get you with there friendliness and act like they are cutting you a deal but they arent.im so disappointed in this store they play alot of gamesstill trying to get my bed thats well over 2000.
Frequently asked questions about Ashley Store
How is Ashley Store rated?
Ashley Store has a 4.4 star rating with 3,812 reviews.
When is Ashley Store open?
Ashley Store is open now. It will close at 9:00 p.m.
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