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Ashley Furniture Homestore
- Furniture Stores
- El Paso, TX
About this business
Great style doesn't have to be expensive! Ashley Furniture HomeStore cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the consumers of the El Paso area at a price that other companies cannot compete with. Ashley Furniture has exclusive agreements with premium bedding companies like Tempur-pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives ... read more
Location details
1411 Airway Blvd, El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Jan 2, 2021 I go pick up a Queen Size Only 2 boxes were going to fit on my SUV Headboard would not fit. Supervisor says are you going to take merchandise or not ?? I said let me come back later with a Bigger Vehicle or Truck. I go back a 2nd time with a Huge Suburban/ Suv we wanted all 3 boxes inside the Suburban/ SUV they place the headboard outside the roof of SUV without even asking US. Then they give US an Attitude by saying to US next time bring a F Truck . Wooow so Disrespectful, so Unprofessional, Rude
The service and the attention with the sells men was great, But Iam so sad and disappointed 😞 I was really looking forward on having my new sectional sofas by Thanksgiving. you guys said they will arrive between 4 to 6 weeks. I have been waiting for them for a month already and today I found out they are not arriving until December 22, 😡 thats unexceptable
Business response:
Please accept our apologies on behalf of Ashley HomeStore for your delivery delay, Cecy. While retailers across the country are all in the same boat with product delays, we are implementing a program to ensure that our guests receive their orders in a timely manner. Would you mind DMing us with your order information (purchaser’s name, phone number, email address, and order number), and one of our escalation team agents will chat with you to ensure your situation is properly addressed. -db
Buyer beware. The sales staff will promise your product in 3-4 weeks then customer service will call and tell you 12 weeks. Then they will refuse to cancel your order even 2 days after ordering.
Business response:
Please accept our apologies on behalf of Ashley HomeStore for your delivery delay, Eric. While retailers across the country are all in the same boat with product delays, we are implementing a program to ensure that our guests receive their orders in a timely manner. Would you mind DMing us with your order information (purchaser’s name, phone number, email address, and order number), and one of our escalation team agents will chat with you to ensure your situation is properly addressed. -db
RecommendedGood financing options and good quality
Business response:
Thanks so much for providing this feedback about your experience at our store. Come back soon!
Not pushy sales people. Chris is the bomb! He will be my new furniture guy!
Business response:
We appreciate you taking the time to review us!
service was great , have been a customer for many years , thanks again
Business response:
Thanks for checking us out and sharing your experience 👍
Great selection of couches and full of sales representatives and management that listen to your needs. This is our go to store for furniture and mattresses.
Business response:
Thank you for your sharing your positive experience at our store! We look forward to seeing you again soon.
We have been looking for a new living-room set for some time now and finally found what we wanted for a great price. Boris or sales person was really great, helpful and nice. Thanks for all your help.
Business response:
Thank you for sharing! We appreciate you taking the time to leave us a review.
Horrible experience here. Sales rep just wanted a sale and closed us on discontinued couches and Rugs. We were told it was going to take 6-8 weeks to come in. We have them the time they said and came back to the store to check on the furniture and turns out it was never going to come in because it was discontinued. Then why have it in the sales floor? Why sell a customer the couch knowing they were never going to receive it. Now I need to get these incomplete couches picked up from my house and wait 14 business days to get m... read more
Frequently asked questions about Ashley Furniture Homestore
How is Ashley Furniture Homestore rated?
Ashley Furniture Homestore has a 4.5 star rating with 5,947 reviews.
When is Ashley Furniture Homestore open?
Ashley Furniture Homestore is closed now. It will open at 11:00 a.m.
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