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Ashley

4.4

About this business

Location details

801 S Highline Pl, Sioux Falls, SD, 57110, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.4332 reviews
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Dorothy M's profile image
Dorothy M 
2 years ago

Great products, great people. Ronald*************** was extremely helpful and friendly. I will definitely recommend Ashley people because of his great service. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! We will let ***********; and his supervisors know of your experience!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Bob C's profile image
Bob C 
2 years ago

Good experience in store, sales person led us to just what we needed and what we could afford. She made vary nice. Will contact her again, when needed. Delivery was also excellent. On time and serviced as promised 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Kyle H's profile image
Kyle H 
2 years ago

The delivery was absolutely horrible! They scheduled a delivery time between 4-7pm on a Friday night. I tried to call their customer service number and they were answered by people that could barely speak English. They were not very helpful and couldnt reschedule or change my delivery time. I ended up missing a day of work to be present for the delivery. The delivery drivers were very nice and professional! 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! We apologize for the inconvenience caused by the not being able to reschedule your delivery. We understand how frustrating it can be when expectations are not met. Please feel free to reach out to us if you have any questions or concerns in the future.Regards, Ashley Furniture *********** **** Corporate Office KB 

Leonardo M's profile image
Leonardo M 
2 years ago

Great product and great service. Great people to deal with. 

Daniel S's profile image
Daniel S 
2 years ago

Always an easy experience. They make it so easy and convenient to make a purchase. Always friendly and helpful. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Daniel W's profile image
Daniel W 
2 years ago

Was great sales lady was perfect. No complaints everything has a five year warranty and they sell stuff they have made and manufactured so the entire system is in house. Only place I found that had a good blend of Nordic design with a US flair. 

Business response:

Thank you for contacting Ashley Furniture *********** **** Thank you for your valued feedback!! Please feel free to reach out to us if you have any questions or concerns in the future. Regards, Ashley Furniture *********** **** Corporate Office KB 

Aaron D's profile image
Aaron D 
2 years ago

Purchase some items from you guys in October 2020 received partial items in November 20 ************************************************************************** January promise to get the rest and not receive said would not be available until April. Then they discounted my items because I wanted to refund pay the balance off receive the rest of my items immediately and now, three years later its showing on my credit report that we did not pay off the items but I have a receipt from your stores computer saying everything ac... read more

Pamela F's profile image
Pamela F 
2 years ago

I ordered a loveseat online to match my couch. The night I ordered it I received the confirmation and a delivery date of Sept. 20th. I called the number provided for questions and spoke to a young woman. I asked if there was any way to move my delivery date up. She looked and said the best she could do was move it up a week to the 13th. I agreed and she said it was rescheduled for the 13th. We spoke to Ashley online the night before and again the morning it was to be delivered to confirm. I rescheduled all other appointments... read more

Business response:

Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Please send us an email to ************************************************************************** and include the purchaser's name, order number, and telephone number and we will be more than happy to investigate this matter,Regards, Ashley Furniture ********... read more

Gretchen S's profile image
Gretchen S 
2 years ago

Opted for white glove delivery. Items still sitting in boxes unassembled 5 weeks later. Was told by tech that was missing correct bolts for bed frame and dispatch would contact me to set up an appointment for a technician to return within 2-3 days (which such promise was the only reason I didn’t tell them to take the items away and refuse delivery). Turns out - when I googled the assembly instructions and parts list for the bed frame, since those weren’t left with the delivery - I’m actually missing parts that the technician... read more

Business response:

Thank you for contacting Ashley Furniture *********** **** We appreciate that you have notified us regarding this consumers situation. We take these matters seriously and want to ensure the proper steps are followed so we can address the situation in a timely manner.Please send us an email to ************************************************************************** and include the purchaser's name, order number, and telephone number and we will be more than happy to investigate this matter,Regards, Ashley Furniture ********... read more

Frequently asked questions about Ashley

How is Ashley rated?

Ashley has a 4.4 star rating with 332 reviews. 

When is Ashley open?

Ashley is closed now. It will open tomorrow at 10:00 a.m. 

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