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Ashgrove Surgery

2.6

About this business

Specialties: We are an NHS General Practice surgery also providing enhanced services such as minor surgery, vasectomies and contraception (including implants and coils). Established in 1900. The origins can be traced back to when Dr Dawkins established a Practice in Pontypridd. Successive doctors included Dr Howard Davies, Dr Arthur Jenkins and Dr Colin Lewis. The practice first merged in 1962 when Dr Derek Sutherland, who practised from his Treforest surgery, established some years previously by his predecessor Dr George Mi... read more

Location details

Morgan St, Pontypridd, Pontypridd, CF37 2DR, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
SatClosed
SunClosed
2.6106 reviews
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Georgia Obrien's profile image
Georgia Obrien 
on Google
a month ago

Shocking surgery absolutely rubbish never have appointments and then deny to see me for a chest infection because they don’t have the equipment apparently worst surgery in wales 

Julie Hole's profile image
Julie Hole 
on Google
3 months ago

Rang surgery last week asking to have a cortisone injection.was told to ring the week after as Drs hadn't opened their calenders yet. Rang at 8.00 this morning,and was number 45 on the waiting list.after 30 mins was told that there were no appointments, to ring next week. Absolutely disgusting, Ash Grove surgery , you need a better system. 

Diana's profile image
Diana 
on Google
4 months ago

Absolutely terrible experience. First the GP didn't prescribe me any medications and told me to just drink water and do nothing. Then they took a test for covid which was A WEEK AGO. In the next few days everytime I called they told me the test isn't out yet. Today (Friday, after a whole week) I called again, was number 5 and after waiting in a queue for ONE HOUR AND 30 MINUTES, I still haven't got a response, I've been in a queue for hours. I don't think I will ever know my test results. I asked for test results from their ... read more

Leah Griffiths's profile image
Leah Griffiths 
on Google
5 months ago

They were brilliant with my 1 year old and were able to diagnose him with HFMD with necessary medication. They checked him within the hour and staff couldn't be more helpful 

Phoebe Pullin's profile image
Phoebe Pullin 
on Google
6 months ago

The worst surgery I have ever dealt with. They take ages to get even the simplest of tasks done, on multiple occasions I was told I would receive a call back regarding an ongoing issue I have had with an admin request and they never bother to do so. I have raised a formal complaint with them which they have also decided not to action or even respond to. Appalling service all round, if I could give them 0 stars I would. If you want a surgery that helps you this is not the place for you! 

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Frequently asked questions about Ashgrove Surgery

How is Ashgrove Surgery rated?

Ashgrove Surgery has a 2.6 star rating with 106 reviews. 

When is Ashgrove Surgery open?

Ashgrove Surgery is closed now. It will open at 8:00 a.m. 

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