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Ascension Medical Group St. John Children's Center
- Healthcare
- Macomb, MI
About this business
Location details
17900 23 Mile Rd #101, Macomb, MI, 48044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doctor Kontos is and has been an amazing Doctor. My twins have been going to her since they were 8 i believe. They are nurodivergent and the staff is very helpful and thoughtful when it comes to the care of the child. There has been a lot of changes. But im still pleased with the staff and the way they handled my 3 children.
Where to begin - the front desk women are so incredibly rude, it is wild that they were hired for a job working with the public. The last time we were in, the woman held up my ID and said, “and this is your license?” With a questioning look. I have been on steroids due to chronic illness and have gained weight. It was humiliating, considering we have been patients for years. They give excuse after excuse for their awful service (“we didn’t call back/answer the phone because we are just checking in patients”…all day? For mult... read more
I would rate them higher but the reception staff is not only abrasive but does not answer the phones. It routinely takes me over a month of trying to get an appointment set for my children. However I have nothing but the HIGHEST praise for the doctors and techs. Phenomenal providers. Will probably be switching locations or providers bc I simply cannot get an appt.
One of the worst pedaitric offices ever.. Its been a problem for more than 1 year or so that they just never pick up the call. No matter how many calls you make, how many voicemails you leave or what day or time you call. Nobody ever picks up the call. If i have to stop by everytime i need something, its better to just change the office to more convinient place. Highly Disappointed.
Speaking on behalf of the pediatric neurology office . Their nearly impossible to get ahold of. You have to leave a message, and then they'll call you back at the most inconvenient time. Also when it comes to filling out FMLA paperwork they charge you for that which is absurd. And then they don't inform you of what you need to fill out before you leave the office. So make sure you ask all those questions in regarding filling anything out on your behalf. "incompetence"
Frequently asked questions about Ascension Medical Group St. John Children's Center
How is Ascension Medical Group St. John Children's Center rated?
Ascension Medical Group St. John Children's Center has a 3.8 star rating with 63 reviews.
When is Ascension Medical Group St. John Children's Center open?
Ascension Medical Group St. John Children's Center is closed now. It will open at 8:30 a.m.
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