Ascension Headquarters

Martin R 

on Google

2 months ago

I received a bill from Ascension St. Vincent’s for a hospital visit in January. I paid the bill for $195 on March 25th, 2025, and got the confirmation number (I even called the automated line to make sure it went through and it said I owed zero). I wish I had recorded that message because I received a new bill regarding the same visit for $170). You can see from the printed image how they edited numbers to make it seem like I owed more but the total is the same. My daughter tried to call the billing department, on June 19th ... read more

Martin R 

on Google

3 months ago

I received a bill from Ascension St. Vincent’s for a hospital visit in January. I paid the bill for $195 on March 25th, 2025, and got the confirmation number (I even called the automated line to make sure it went through and it said I owed zero). I wish I had recorded that message because I received a new bill regarding the same visit for $170). You can see from the printed image how they edited numbers to make it seem like I owed more but the total is the same. My daughter tried to call the billing department, on June 19th ... read more

Maureen Brizzolara 

on Google

4 months ago

If I could give Acension a negative star I certainly would. I left ascension in December 2022. I have never gone back all because they changed their billing/accounting. The doctors were great . In 2023 I fought with ascension to get my account straightened out - it was a nightmare!! I have been using Theda care since 2023. Now in October 2025, ascension is trying to get me to pay a balance of $124.97 from 11/1/2022!! I first started receiving the past due notices in July 2025. I have called every month since then to review m... read more

david dean 

on Google

5 months ago

Banned for life from service at Ascension in wichita ks for SIMPLY SAYING ILL ASK MY LAWYER ABOUT THAT. DOCTOR THEN SENT A LETTER SAYING SHE WOULD TREAT ME ON EMERGENCY BASES UNTIL I FOUND ANOTHER PROVIDER. THEN THE CORPORATE OFFICE TWISTED IT INTO I MADE A THREAT OF VIOLENCE WITHOUT ANY PROVE. SLANDERING MY NAME AND CAUSING ME HARM BY CANCELING MY HEALTH CARE. NOBODY EVER THREATENED VIOLENCE A THREAT OF MALPRACTICE SUIT IS NOT A THREAT OF VIOLENCE. SHOW ME AND THE JUDGE AND THE POLICE THE THREAT OF VIOLENCE. THE POLUCE DEPA... read more

Scott 

on Google

6 months ago

To save money and to take away jobs from America, Ascension has people overseas handling Ascension's billing and the representatives are horrible. I had another unfortunate interaction with them. To Ascension, below is the terrible customer service you are paying for and your patients have to deal with. You need to have a billing contact in the USA to help your patients. My question: Hi, I'm going through financial hardship, can my payment plan be modified to a lower payment per month? Response: Thank you for reaching out re... read more