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ASANTE Family Agency

2.4

About this business

Location details

1255 E Highland Ave #107, Ste 107, San Bernardino, CA, 92404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.4135 reviews
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Rebecca D's profile image
Rebecca D 
8 months ago

I really hate me and my childs experience has to be spent this way. I am neq to this and i absolutely hate this is what I've experienced. ******* and **** make women wish they could take the abuse from the other parents. I spoke to several parents that feel the same way. The other parent is assigned supervised visitation because of wrong doing but the custodial parent is treated like we are offenders. They are not properly informing custodial parents of important information regarding visitation. If you ask a question you ge... read more

Robert S's profile image
Robert S 
2 years ago

I left one review and now this is the updated review. I left my review on all review sites. After a month of my review being up, I receive a threatening email from Asante family service. Saying….. I appreciate your emails on Yelp and the Better Bussiness site. Do you want me to respond publicly putting your child abuse online? so now they are threatening to post personal information up. All because I left a review. So I left all my reviews on Google Yelp and bbb with photos on the website. I also made myself clear on my case... read more

Lisa R's profile image
Lisa R 
2 years ago

Excellent facility. Helped me a lot with my court orders. Mary is wonderful. 

Monica C's profile image
Monica C 
2 years ago

Mary who says she is the Director failed and refuses to give me information on her supervisor. She treated me so rude and unfairly. She told me she didn’t care about a court order. She allowed the parent who I have a criminal protective order against walk right past me she lies. She is not honest, she is so mean and unprofessional I need help 

Robert S's profile image
Robert S 
2 years ago

So basically, I will tell every single body to stay away from this place. This place will lie. It will treat your kids like shit. They will smile in your face but once the money stop and you tell them you’re going to be leaving. They will put stuff in your report to make you look bad. I read all my reports. And let me tell you this most of them don’t knew English. You have jessica. Who is a disrespectful 20 some year old. woman who lies on the reports. To the point my kids didn’t want to some back. I called to let them know ... read more

Wendy S.'s profile image
Wendy S. 
4 years ago

Unprofessional, people here are rude to both children and parents. They call last minute to try and reschedule and when you can't meet there last minute demands they threaten to report you to the court even though they are changing your time last minute and do not give a 24 hr notice. Also they are very rude over the phone they do not follow court order, they only work with parent that started the program, they didn't follow cdc guide lines with covid, my kids have came home saying the people there are very rude to them and ... read more

Tori T.'s profile image
8 years ago

Very bias, unprofessional, rude, and they do not follow court orders. Mary who is the coordinator hates women and the reports she writes for the court will reflects that she hates mothers which are filled with lies. Allen whom is Mary's husband told my daugther "Can I play with you with your shirt up today" while trying to remove my daugther clothes while in the present of another man who has supervised visits. Please report everything Mary and her Husband Allen do to the court. this place need to be closed down. 

Honestly F.'s profile image
Honestly F. 
8 years ago

Very unprofessional and they don't follow court orders. If you have your child there for supervise visits be aware that your child is left with the other parent unsupervised and they have a person name Bobby who is mentally delayed do the supervised visits even though he shouldn't be and he cannot not speak. Mary hates women/ mothers. Mary Hickey degrades, belittle, insult, and is cruel to mothers. Allen whom is Mary's husband is rude and is a lair. Mary writes reports for the court filled with lies. Mothers should get toget... read more

Maryann F.'s profile image
Maryann F. 
8 years ago

The supervisor of this agency is very unprofessional. On my very first visit there to sign paperwork I met Mary Hickey the Supervisor who is a Master Social Worker. She conducts business with biased judgement. They don't go over anything you are signing /agreeing to, when you do question their rules and regulations and or policies and procedures. Or the copies of the paperwork that you are signing in a binding agreement that you have received and the staff went over with you, she gave me attitude and was very rude. I asked f... read more

Frequently asked questions about ASANTE Family Agency

How is ASANTE Family Agency rated?

ASANTE Family Agency has a 2.4 star rating with 135 reviews. 

When is ASANTE Family Agency open?

ASANTE Family Agency is open now. It will close at 8:00 p.m.  

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