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Arrow Moving & Storage
- Movers
- San Antonio, TX
About this business
Arrow Moving and Storage is a San Antonio Mayflower moving company with a dedication to quality and excellence for each of our customers. Whether you're movers and packers for a local mover or you require long distance movers, for reliable moving services look no further than Arrow Moving and Storage.
Location details
4322 Milling Road, San Antonio, TX, 78219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
PLEASE DO YOURSELF A FAVOR, **** BEING SCREWED OVER, AND FIND ANOTHER MOVING COMPANY (THIS MESSAGE IS ESPECIALLY PERTINENT FOR SINGLE WOMEN, AS THIS COMPANY APPEARS TO PREY ON THEM)!I am beyond perplexed as to how this lousy organization has such exceptional ****** reviews. I would hate to think that their dishonesty extends to inflating reviews but I would not put it past them at this point. If you want to be totally and completely screwed, have thousands of dollars of household items broken or damaged, and not be reimburse... read more
Business response:
**************** filed her claim on June 20, 2023. She had valuation at $.60/lb. We honored the contract and the amounts she claimed on her claim form except for the lamp. We met her halfway which was more than the $.60/lb. She was also reimbursed for her mattress covers that the crew did not utilize. Not only did we honor the claim, she got reimbursed for the items that were not utilized for her move.Rightfully so.The offer letter was sent to her on July 25, 2023. She responded and disputed the lamp and mattress cover offer... read more
*************************, General Manager is either incompetent or an intentional deceiver related to execution of repairs for damages and restoration of personal property. I filed a claim for wall damage incurred by her staff on my brand new home and it has been over 4 months and have only received excuses. ***** refused to separate furniture damages from the home damages on my claim because she doesn't want to work two claims. But this allows her to not reimburse me for the furniture damages until she get the walls fixed.... read more
Business response:
Thank you for choosing Arrow Mayflower. Our team is always disappointed when we do not exceed our customers expectations. The management team is reviewing your claim. The claims process can seem long and difficult, and we fully understand and apologize for the inconvenience. Thank you for taking the time to let us know about your experience. Your feedback is important to us for the growth and development of our teams. We are looking forward to finalizing your claim soon. Thank you.
I'll try to sum this up in a business appropriate way.Move Date: July 2020 Move Start-End: ***********, ** - ******, ** Move Details: Pack by Arrow M&S, Transport by Mayflower **************** *** Lines (UniGroup)Move Cost: ~ $10,000 Had a full pack of our home in July, destination, Arrow warehouse in ***********. (Not controlled environment but was told it would be) During the storage time, the roof had a major leak and water saturated the wooden creates and our household goods that were stored inside. ***** heat came to **... read more
Business response:
Thank you for choosing Arrow Mayflower. Our team is always disappointed when we do not exceed our customers expectations. Our team takes it personally when we miss the **** as we did with your move. We have put into place new procedures to insure this does not happen in the future. We apologize and wish you all the best in your new home.
Frequently asked questions about Arrow Moving & Storage
How is Arrow Moving & Storage rated?
Arrow Moving & Storage has a 4.8 star rating with 432 reviews.
When is Arrow Moving & Storage open?
Arrow Moving & Storage is closed now. It will open on Monday at 8:00 a.m.
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