Arrow Auto Glass

ryan bitner 

on Google

2 months ago

Got a windshield replacement through insurance. It leaked, and to this day I still think it's warped since the wipers scrape across the glass. The technician came out during the day while I was sleeping cuz I work nights , he fixed the leak and took my $50 wiper blades off and replaced them with the cheapest thing possible saying these cars prefer cheap blades! He took my good blades! I called management and never got a call back. I should have just called the insurance company let them handle it but I work 60 hours a week. ... read more

Erika Siegel 

on Google

9 months ago

I took the day off work after being told they would not schedule the replacement until they knew they had the windshield in stock. This was on a Monday. The repair was scheduled for Thursday; at this point I assumed the windshield had been confirmed in stock since I was told they wouldn’t schedule without confirmation. They called me at 9:15 Thursday morning to inform me they did not have the windshield in stock. I’m obviously unhappy since I now took an unpaid day off work to have this repaired. I spoke to COURTNEY in custo... read more

DeStino Wilson 

on Google

a year ago

Is this how your company does business? At 2:15pm your installer calls to say he's on he way and what's the location. I tell him the address which he stated on the phone works out good due how his route was setup. your installer guy called me at 2:28pm to say he doesn't see our car. I then call my wife, who says she's on the way back to work from getting herself something to eat while on the phone with him. I then tell him that she's on the way back and needs 3-5 minutes. He said he couldn't wait long. Upon our conversation ... read more