Arrow Air Systems, LLC

Jake Ellis 

on Google

4 weeks ago

Don’t bother with this company. They are so understaffed that you won’t get anything fixed within 2 weeks of calling. Poor communication- had to call every other day to get updates and was never called proactively with updates. Pulling teeth. Choose a different company please and save yourself the headache. 

Cheymondra 

on Google

3 months ago

PLEASE STAY AWAY!! This company is by far one of the worst, I reached out to my home warranty company ORP and the dispatched the service call out to them when I tell u Google could have gotten me farther than them. The sent someone out that not only did he not fix the problem he created one, I told him "Robert" what the problem was which was my thermostat he did something eles then said my thermostat was fixed it was on 76 when i left home come back 3hus later it was reading 81 inside 62 oitside. My unit ran all night with a... read more

Katelyn Reynolds 

on Google

a year ago

Do not use them, customer service is horrible. The secretary that initially calls to set up the appointment is very rude. This company sends a message when they’re on their way but does not call you for clarification of the time but they just show up. They did not service my home but still had the audacity to mark the work order as complete and sent an invoice to my home warranty even though they never stepped foot into my house. Save your time and use someone else! 

Anonymous 

on Google

a year ago

Do not use them, customer service is horrible. The secretary that initially calls to set up the appointment is very rude. This company sends a message when they’re on their way but does not call you for clarification of the time but they just show up. They did not service my home but still had the audacity to mark the work order as complete and sent an invoice to my home warranty even though they never stepped foot into my house. Save your time and use someone else! 

Anonymous 

on Google

a year ago

I cannot say enough good things about this company. The owner, the staff, everyone involved with their business are 100% first class. Thank you all for your service!