Armed Forces Insurance Exchange

Ron Roberts 

on Google

3 months ago

Very unimpressed with this company. I agree with others about giving a ZERO rating. They placed me with Progressive, and after 6 months (!) my rate went up. I spoke with the manager, and they are telling me they have NO control. They enrolled us in Snapshot, which is a RACKET designed to increase rates. Two of our three care DO NOT have an in dash display. Whenever we touch our phone we get dinged. I told the manager they should fine a more honest auto insurance company to do business with. Again, they gave me NO resolution.... read more

Fernando Quintana 

on Google

5 months ago

If I could give a 0 star rating I would. My policy went from $300 full cover to $721 premium a month in the blink of an eye. This company claims to be for the service members but it's not. It's all greed. After I called they told me they needed more documents and that was the reason for the premium increase. I had just gotten back from a field exercise deployment only to find out they had taken more than twice the amount for the premium. Service members please seek insurance coverage elsewhere. 

J O 

on Google

8 months ago

These people are insane, they cancelled my policy without telling me then said they couldn't re-issue the policy because of the lapse in coverage that they caused. This is not a veteran friendly company at all. 

John Heinrich 

on Google

8 months ago

I’m a military member who used AFI for renters insurance. I am no longer being offered coverage due to not renewing in time. When I called, there were no outstanding payments. I was willing to set up automatic future renewal/payments moving forward however I was still declined coverage. Spoke to Jay who was the representative and Sandy the underwriter - both offered no help and resolution. How this issue was handled will be the reason I do not recommend AFI to anyone and why I will happily use another company.