This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Arlington Loudoun Pediatric Ophthalmology Kern Melissa, MD
- Healthcare
- McLean, VA
About this business
Location details
1420 Beverly Rd Suite 110, McLean, VA, 22101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely disappointing experience. While we sought care from a pediatric ophthalmologist expecting professionalism and compassion, the experience with the front desk and management was anything but. After reading everyone’s reviews, I couldn’t agree more about how poorly this office is operated. The office had an unreasonably long waiting period to see the doctor, and the front desk staff were extremely RUDE, dismissive, and unwilling to accommodate or help. We also missed an appointment because the office did not provide a... read more
We departed from Dr. Kerns because, while she was great when we first starting taking our sons there years ago, her bedside manner and patience has diminished. I didn't appreciate how her tone was with my children, how her tone was with me, and the correspondence she allows to leave her office is very rude. It's a shame because she was first recommended to us because she had a reputation for working well with children on the autism spectrum, and we were satisfied, so I'm not sure what has changed to change her demeanor. I'm ... read more
Both of my daughters are patient of Dr. Kerr. We never have any bad experience with Dr. Kerr. She is amazing.
Dr Kern is the best. She’s very knowledgeable and is great with kids. Her office very clearly states you can wait up to 2 hours from your appointment for her. I was told when I was referred to her to wait for her, and do not see anyone else. She performed my son’s surgery and was lovely through the whole thing.
My kids have been seeing Dr Kern for over the past two years. But today was the last straw, I waited almost an hour before my son got called to by first seen for his measurements.i.e way long before he got to see Dr Kern. Hence from my frustration I went to the front desk to check why such the long wait. All things past and we got called. The while ordeal took over more than two hours. To my shock when I went to the front desk to check out I got a referral slip. She said and I quote, Dr Kern heard you complain so here is a l... read more
Frequently asked questions about Arlington Loudoun Pediatric Ophthalmology Kern Melissa, MD
How is Arlington Loudoun Pediatric Ophthalmology Kern Melissa, MD rated?
Arlington Loudoun Pediatric Ophthalmology Kern Melissa, MD has a 2.7 star rating with 7 reviews.
When is Arlington Loudoun Pediatric Ophthalmology Kern Melissa, MD open?
Arlington Loudoun Pediatric Ophthalmology Kern Melissa, MD is open now. It will close at 4:00 p.m.
Browse nearby in McLean, VA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com