Arlington Loudoun Pediatric Ophthalmology Kern Melissa, MD

Samia Alam 

on Google

10 months ago

Both of my daughters are patient of Dr. Kerr. We never have any bad experience with Dr. Kerr. She is amazing. 

Melanie St. Clair 

on Google

a year ago

Dr Kern is the best. She’s very knowledgeable and is great with kids. Her office very clearly states you can wait up to 2 hours from your appointment for her. I was told when I was referred to her to wait for her, and do not see anyone else. She performed my son’s surgery and was lovely through the whole thing. 

S Faris 

on Google

a year ago

My kids have been seeing Dr Kern for over the past two years. But today was the last straw, I waited almost an hour before my son got called to by first seen for his measurements.i.e way long before he got to see Dr Kern. Hence from my frustration I went to the front desk to check why such the long wait. All things past and we got called. The while ordeal took over more than two hours. To my shock when I went to the front desk to check out I got a referral slip. She said and I quote, Dr Kern heard you complain so here is a l... read more

Dado lakkis 

on Google

a year ago

I had a truly disappointing experience with this doctor and their office. Unfortunately, a small mistake on my daughter's part - forgetting to clean her lenses one day - led to an incredibly rude response from the staff. To make matters worse, not only did they cancel our contract, but they also kept 50% of our $2500 bill just for one month treatment. The overall attitude of everyone in the office was shockingly rude, and the doctor's behavior was far from professional. It felt as if they thought they were law enforcement of... read more

The Wilkisons 

on Google

2 years ago

We were coming here for care but had a couple of visits that left us very discouraged. Dr Kern is very friendly and obviously cares but at the same time lacks patience or at least with very young children she does. If things don’t go according to plan she can overreact and start exploring behavioral issues instead of being more patient and trying to calm the child and encourage them to refocus and try again.