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Arkel Motors Inc
- Automotive
- New Windsor, NY
About this business
Arkel Motors located in Newburgh, NY is the Factory Authorized International Truck Dealership for the Lower Hudson Valley. We offer new and used International Trucks Sales, Rentals, and Leases. We service Westchester, Rockland, Putnam, Dutchess, Ulster, Sullivan and Orange Counties. Our Truck Service and Parts Departments work with original OEM International Parts and are open 5 days a week, plus Saturday mornings. Additionally we are an authorized dealer for Rogers Trailers, Hoist Lifts, and Stargate trailers. If you are lo... read more
Location details
70 Windsor Hwy, New Windsor, NY, 12553, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The parts guys was absolutely insufferable I was on the phone looking up a part with him and he got angry on the phone at 8 in the morning and said for me to hurry up because he had other customers even though he’s the one that had me on hold for 10 minutes, I don’t understand how you can be that angry that early in the morning especially to customers we will never be coming back here
Don’t ever never go by there this people no good . I buy the truck from him told me the truck is very good and Red to go. I found out after two weeks I need to fixate and engine electricity issue cast me $8000 so the worst experience I have with all dealership
So on 26 December I flew to New York to look at a couple of tow trucks to purchase. So on the way to the original one I was going to buy I stopped Arkel motors for a tow truck they had listed on Facebook marketplace place briefly Because I pretty much had my mind set To buy the other truck that I had not made it to yet. So the salesman come out started the truck let it run for five minutes I briefly looked around the truck and went onto the next vehicle which turned out failing to start so I made my way back to LaGuardia air... read more
Parts guy on the phone was extremely disrespectful and unprofessional. I'm a parts guy myself and couldn't imagine talking to a potential customer the way he did, especially for a sale of over $2500. From the second he picked up the phone to the second we hung up, extremely disrespectful. Who answers the company phone saying "yeah?!" Or makes remarks like "do you want it or not, I'm busy" imagine telling a customer "I'm busy". Such a bad experience, I wouldn't call this shop back, even if I was paid to do so.
Frequently asked questions about Arkel Motors Inc
How is Arkel Motors Inc rated?
Arkel Motors Inc has a 4.1 star rating with 70 reviews.
When is Arkel Motors Inc open?
Arkel Motors Inc is open now. It will close at 5:00 p.m.
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